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Incident Response Form

Incident Response Form Template for Austria

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Key Requirements PROMPT example:

Incident Response Form

"I need an Incident Response Form that complies with Austrian healthcare regulations and GDPR, with extra emphasis on patient data protection and mandatory reporting timelines for our new medical facility opening in March 2025."

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Document background
The Incident Response Form serves as a critical documentation tool for organizations operating under Austrian jurisdiction to properly record, track, and respond to security incidents. This document is essential for maintaining compliance with various regulatory requirements, including the EU General Data Protection Regulation (GDPR), Austrian Data Protection Act (DSG), and Network and Information Systems Security Act (NISG). The form should be utilized immediately upon incident detection to capture vital information about the nature of the incident, affected systems, impact assessment, and response actions. It ensures standardized documentation of incidents while facilitating proper reporting to relevant authorities when required. The Incident Response Form is designed to support both technical and management stakeholders in understanding and responding to security events, while maintaining an audit trail for regulatory compliance and internal review purposes.
Suggested Sections

1. Incident Details: Basic information including incident ID, date/time of discovery, date/time of occurrence, and location

2. Initial Reporter Information: Contact details of the person who first reported or discovered the incident

3. Incident Classification: Severity level, type of incident (e.g., data breach, system outage, security breach), and initial impact assessment

4. Affected Systems/Assets: List of affected IT systems, infrastructure, data, or other assets

5. Impact Assessment: Detailed analysis of the incident's impact on operations, data, and stakeholders

6. Response Actions Taken: Chronological documentation of immediate actions taken to contain and respond to the incident

7. Regulatory Compliance Check: Assessment of reporting obligations under GDPR, NIS, and other applicable regulations

8. Communication Log: Record of all internal and external communications related to the incident

9. Resolution Details: Description of how the incident was resolved and current status

Optional Sections

1. Data Breach Details: Additional section required when personal data is compromised, including categories of data affected and number of data subjects

2. Critical Infrastructure Impact: Required for incidents affecting essential services under NIS regulations

3. Law Enforcement Notification: Section for documenting criminal aspects and law enforcement involvement

4. Business Continuity Measures: Documentation of business continuity and disaster recovery procedures activated

5. Third-Party Involvement: Details of external security teams, contractors, or vendors involved in incident response

Suggested Schedules

1. Appendix A - Evidence Log: Detailed log of all evidence collected during incident investigation

2. Appendix B - Technical Analysis Report: Detailed technical analysis of the incident, including system logs and forensic findings

3. Appendix C - Regulatory Notification Forms: Copies of notifications submitted to regulatory authorities

4. Appendix D - Incident Timeline: Detailed chronological timeline of the incident from detection to resolution

5. Appendix E - Affected Assets Inventory: Comprehensive inventory of all affected systems, applications, and data assets

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

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alex.den.21@genieai.co
Relevant legal definitions
Incident
Security Breach
Data Breach
Personal Data
Affected System
Critical Asset
Response Team
Initial Response
Containment Measures
Impact Level
Root Cause
Mitigation Measures
Recovery Actions
Incident Timeline
Evidence
Chain of Custody
Controller
Processor
Regulatory Authority
Reporting Threshold
Essential Services
Digital Service Provider
Critical Infrastructure
Business Impact
Technical Controls
Compensating Controls
Incident Owner
Response Plan
Forensic Analysis
System Log
Incident Classification
Risk Level
Affected Party
Data Subject
Notification Period
Business Continuity Plan
Disaster Recovery Plan
Security Event
Escalation Path
Resolution Status
Relevant Industries

Financial Services

Healthcare

Technology

Telecommunications

Energy

Transportation

Public Sector

Manufacturing

Retail

Professional Services

Critical Infrastructure

Education

Insurance

Media and Entertainment

Relevant Teams

Information Security

IT Operations

Legal

Compliance

Risk Management

Data Protection

Internal Audit

Crisis Management

Business Continuity

Security Operations Center

Corporate Communications

Human Resources

Relevant Roles

Chief Information Security Officer

IT Security Manager

Data Protection Officer

Security Incident Response Manager

Risk Management Director

Compliance Officer

System Administrator

Network Security Engineer

Information Security Analyst

Legal Counsel

Chief Technology Officer

Security Operations Center Manager

IT Audit Manager

Privacy Manager

Business Continuity Manager

Industries
EU General Data Protection Regulation (GDPR): The primary regulation for personal data protection in the EU, requiring documentation of data breaches and incident reporting within 72 hours if personal data is affected
Austrian Data Protection Act (Datenschutzgesetz - DSG): National implementation of GDPR and additional data protection requirements specific to Austria
Austrian Network and Information Systems Security Act (NISG): Implements the EU NIS Directive in Austria, requiring incident reporting for operators of essential services and digital service providers
Austrian Telecommunications Act (TKG 2021): Governs security incidents affecting telecommunications networks and services, including reporting obligations
Federal Act on the Organization of Security Administration (SPG): Relevant for security incidents that may involve criminal activities or national security concerns
Austrian Criminal Code (StGB): Relevant for documenting incidents that may constitute cybercrime or other criminal offenses
EU NIS 2 Directive: Updated cybersecurity directive that will require enhanced incident reporting and security measures once fully implemented in Austrian law
Teams

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