1. Non-Compete: Restrictions on working with competitors (include if requested by client and reasonable in scope)

2. Insurance: Requirements for professional indemnity or other insurance coverage

3. Data Protection: Specific provisions for handling personal data if relevant to services

4. Expenses: Terms for reimbursement of expenses if applicable

5. Service Levels: Specific performance metrics and response times if required

6. Dispute Resolution: Alternative dispute resolution procedures if preferred over court litigation

7. Force Majeure: Provisions for handling unforeseen circumstances preventing performance

1. Schedule 1 - Scope of Services: Detailed description of services covered under the retainer

2. Schedule 2 - Fee Schedule: Detailed breakdown of retainer fees and any additional charges

3. Schedule 3 - Service Levels: Specific performance metrics and response times if applicable

4. Schedule 4 - Key Personnel: Names and roles of key individuals involved in service delivery

5. Appendix A - Form of Invoice: Template for monthly invoices and expense claims

6. Appendix B - Reporting Requirements: Templates and requirements for activity reporting