Consumer Rights Act 2015: Key legislation for B2C contracts covering service quality requirements, consumer protection provisions, and fairness of contract terms. Essential for SLAs involving consumers.

Supply of Goods and Services Act 1982: Establishes implied terms about service quality and requirements for reasonable care and skill in service provision. Fundamental for all service contracts.

Unfair Contract Terms Act 1977: Regulates limitations on exclusion clauses and provides reasonableness test for B2B contracts. Critical for ensuring enforceable terms in SLAs.

Sale of Goods Act 1979: Relevant if goods are involved alongside services, covering quality standards and fitness for purpose requirements.

Data Protection Act 2018 and UK GDPR: Governs data handling requirements and privacy obligations when personal data is processed as part of the service delivery.

Electronic Commerce (EC Directive) Regulations 2002: Applicable when services are provided electronically, establishing specific requirements for electronic service provision.

Competition Act 1998: Ensures compliance with anti-competitive practices regulations and fair trading requirements in service agreements.

Contracts (Rights of Third Parties) Act 1999: Addresses third-party rights considerations in service contracts, important when services affect parties beyond the direct contract.

Late Payment of Commercial Debts (Interest) Act 1998: Governs payment terms and interest provisions for late payments in commercial contracts, crucial for SLA payment structures.