1. Evidence Reference: Reference to supporting documentation, used when concrete evidence exists of the bad reference

2. Previous Communications: Reference to prior attempts to resolve the issue, including dates and methods of communication

1. Evidence Pack: Copies of the bad reference or documentation proving its existence

2. Previous Correspondence: Copies of any relevant prior communications attempting to resolve the issue

When seeking to address a false reference, a cease and desist letter can be an effective first step. However, it's crucial to draft it carefully. Start by stating the facts objectively, including details of the false claim(s) and how they have caused harm. Politely demand that the party retracts the statement(s) and ceases disseminating false information. Specify a reasonable deadline for compliance. Refrain from making threats or admissions of wrongdoing. Maintaining professionalism and adhering to proper protocols is key.

For more guidance on handling employment disputes, visit or speak to your HR representative. Preserving relationships and reputation should be prioritised when possible.

As an HR or ops professional in the UK, you may encounter situations where a former employee is concerned about receiving a bad reference from their previous employer. While you cannot legally prevent an ex-employer from providing a negative reference, there are steps you can take to mitigate the impact. First, politely request that the reference be factual and avoid subjective opinions. Additionally, the provides guidance on handling reference disputes. Maintaining open communication and seeking resolution through proper channels is advisable.

A cease and desist letter can be an effective tool in defamation cases, but its enforceability depends on the circumstances. In the UK, defamation is a civil matter, and a cease and desist letter serves as a formal notice demanding the recipient to stop publishing or spreading defamatory statements. However, the letter itself does not carry legal weight. If the recipient fails to comply, you may need to pursue legal action, such as obtaining a court injunction or filing a defamation lawsuit. It's advisable to consult with a solicitor to understand your rights and the strength of your case before taking further action.