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B2B SaaS Contract Template
I need a B2B SaaS Contract Template for my UK-based software company launching a new enterprise analytics platform in March 2025, with specific emphasis on data protection and service level agreements for financial sector clients.
1. Parties: Identification and details of contracting parties
2. Background: Context and purpose of the agreement
3. Definitions: Key terms used throughout the agreement
4. Services Description: Detailed description of the SaaS services provided
5. Service Levels: Performance standards and metrics
6. Fees and Payment: Pricing, payment terms, and billing procedures
7. Term and Termination: Duration and termination provisions
8. Data Protection: Data handling and protection obligations
9. Intellectual Property Rights: IP ownership and licensing terms
10. Confidentiality: Protection of confidential information
1. Professional Services: Additional implementation or consulting services - include when additional services beyond the SaaS platform are provided
2. Migration Services: Data migration provisions - include when data migration from existing systems is required
3. White Labelling: Provisions for rebranding the service - include when the client will rebrand the service as their own
1. Service Level Agreement: Detailed service levels and performance metrics
2. Data Processing Agreement: Detailed data processing terms and obligations
3. Support Services Description: Details of support services and procedures
4. Pricing Schedule: Detailed pricing structure and terms
5. Security Requirements: Detailed security standards and procedures
6. Business Continuity Plan: Disaster recovery and business continuity procedures
Authors
Authorised Users
Business Day
Charges
Confidential Information
Customer Data
Customer Materials
Data Protection Legislation
Documentation
Effective Date
Force Majeure Event
Good Industry Practice
Initial Term
Intellectual Property Rights
Maintenance Schedule
Normal Business Hours
Personal Data
Platform
Renewal Period
Service Credits
Service Level Agreement
Services
Software
Specification
Subscription
Subscription Fees
Subscription Term
Support Services
System Requirements
Term
Third Party Software
User Subscriptions
Virus
Vulnerability
Licensing
Access Rights
Service Levels
Availability
Support Services
Customer Obligations
Provider Obligations
User Subscriptions
Fees and Payment
Data Protection
Data Security
Data Backup
Confidentiality
Intellectual Property Rights
Third Party Rights
Warranties
Indemnification
Limitation of Liability
Force Majeure
Term and Termination
Exit Management
Business Continuity
Disaster Recovery
Change Control
Audit Rights
Anti-Bribery
Modern Slavery
Assignment and Subcontracting
Variation
Waiver
Severance
Entire Agreement
Notices
Governing Law
Dispute Resolution
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