Mutual Service Agreement Template for Denmark

1. Insurance: Required when services involve significant risks or regulatory requirements for insurance coverage

2. Audit Rights: Included when parties need rights to audit each other's service delivery or compliance

3. Personnel Requirements: Used when specific qualifications or security clearances are required for service delivery

4. Environmental Compliance: Necessary when services have environmental impacts or sustainability requirements

5. Subcontracting: Include when parties may need to subcontract certain services

6. Change Management: Required for long-term agreements where service scope may need adjustment

7. Business Continuity: Important for critical services requiring disaster recovery planning

8. Export Control: Necessary when services involve international data or technology transfers

1. Schedule A - Service Specifications: Detailed technical specifications of services to be provided by each party

2. Schedule B - Service Levels and KPIs: Specific performance metrics, measurement methods, and reporting requirements

3. Schedule C - Pricing and Payment Schedule: Detailed fee structure, payment terms, and any variable pricing elements

4. Schedule D - Contact Details and Escalation Procedure: Key contacts and communication protocols for both parties

5. Schedule E - Data Processing Agreement: GDPR-compliant data processing terms and procedures

6. Schedule F - Security Requirements: IT security and physical security requirements for service delivery

7. Appendix 1 - Form of Change Order: Template for documenting agreed changes to services or terms

8. Appendix 2 - Required Insurance Coverage: Specific insurance types and coverage levels required