Cleaning Service Agreement Template for Denmark

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Cleaning Service Agreement

I need a Cleaning Service Agreement for my tech company's office space in Copenhagen, starting from March 2025, with specific provisions for cleaning sensitive server rooms and handling electronic waste, plus after-hours cleaning requirements.

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What is a Cleaning Service Agreement?

The Cleaning Service Agreement is a vital legal document used to establish a formal relationship between professional cleaning service providers and their clients in Denmark. This agreement is essential when engaging cleaning services for commercial, residential, or institutional properties, ensuring clear definition of service scope, quality standards, and mutual obligations. The document comprehensively addresses all aspects of the cleaning service relationship while maintaining compliance with Danish legislation, including the Danish Contracts Act, Working Environment Act, and relevant industry regulations. It particularly focuses on defining cleaning specifications, scheduling, pricing, liability, and operational requirements while incorporating necessary provisions for insurance, health and safety, and environmental compliance. The agreement is structured to protect both parties' interests while ensuring practical functionality in day-to-day operations.

What sections should be included in a Cleaning Service Agreement?

1. Parties: Identification of the service provider and the client, including full legal names, registration numbers, and addresses

2. Background: Brief context of the agreement and the parties' intention to enter into a cleaning service arrangement

3. Definitions: Definitions of key terms used throughout the agreement

4. Scope of Services: Detailed description of the cleaning services to be provided

5. Service Schedule: Frequency and timing of cleaning services, including regular scheduling and any periodic deep cleaning

6. Service Provider's Obligations: Key responsibilities of the cleaning service provider, including quality standards, equipment, and materials

7. Client's Obligations: Client responsibilities, including access, facilities, and necessary information provision

8. Health and Safety: Health and safety requirements, including compliance with Danish Working Environment Act

9. Personnel: Requirements for cleaning staff, including qualifications, training, and conduct

10. Payment Terms: Pricing, payment schedule, invoicing, and payment methods

11. Term and Termination: Duration of the agreement and conditions for termination

12. Insurance and Liability: Insurance requirements and allocation of liability between parties

13. Confidentiality: Protection of confidential information and data protection obligations

14. Force Majeure: Provisions for unforeseen circumstances preventing service delivery

15. Governing Law and Jurisdiction: Confirmation of Danish law application and jurisdiction

16. Entire Agreement: Standard boilerplate confirming this is the complete agreement between parties

What sections are optional to include in a Cleaning Service Agreement?

1. Environmental Standards: Specific environmental requirements and green cleaning practices, used when the client has particular environmental commitments

2. Security Procedures: Detailed security protocols, necessary for high-security premises or after-hours cleaning

3. Specialized Cleaning Requirements: Special cleaning procedures for specific areas or materials, used for facilities with special requirements

4. Quality Control and Reporting: Specific quality measurement and reporting requirements, used for larger or more complex contracts

5. Subcontracting: Terms for allowing and managing subcontractors, used when subcontracting might be needed

6. Client Equipment Usage: Terms for using client-provided equipment or facilities, used when client provides equipment

7. Emergency Services: Provisions for emergency or urgent cleaning services, used when 24/7 availability might be needed

8. Performance Metrics: Specific KPIs and performance measurement criteria, used for larger commercial contracts

What schedules should be included in a Cleaning Service Agreement?

1. Schedule 1 - Service Specification: Detailed breakdown of cleaning tasks, methods, and frequency for each area

2. Schedule 2 - Pricing Schedule: Detailed pricing information, including rates for different services and any variable costs

3. Schedule 3 - Premises Details: Floor plans, access points, and specific requirements for different areas

4. Schedule 4 - Approved Cleaning Products: List of approved cleaning products and materials to be used

5. Schedule 5 - Key Personnel: Details of key staff members and their responsibilities

6. Schedule 6 - Performance Standards: Specific cleaning standards and quality metrics

7. Appendix A - Health and Safety Procedures: Detailed health and safety protocols and risk assessments

8. Appendix B - Security Protocols: Detailed security procedures and requirements

9. Appendix C - Emergency Procedures: Emergency contact information and procedures

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions
Clauses
Relevant Industries

Commercial Real Estate

Residential Real Estate

Healthcare

Education

Retail

Hospitality

Industrial

Office Space

Public Sector

Manufacturing

Financial Services

Technology

Transportation

Entertainment

Sports Facilities

Relevant Teams

Operations

Facilities Management

Procurement

Legal

Compliance

Health and Safety

Commercial

Administration

Property Management

Contract Management

Risk Management

Finance

Business Development

Relevant Roles

Facility Manager

Operations Director

Procurement Manager

Property Manager

Building Services Manager

Contract Manager

Cleaning Services Supervisor

Operations Manager

Legal Counsel

Compliance Officer

Health and Safety Manager

Commercial Director

Business Development Manager

Account Manager

Site Manager

Administrative Manager

Industries
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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