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Cleaning Service Agreement
"I need a Cleaning Service Agreement for a multi-story office building in Jakarta, with specific provisions for handling sensitive areas like server rooms and executive floors, starting from March 2025."
1. Parties: Identification and details of the service provider and the client, including their legal status and registered addresses
2. Background: Context of the agreement and brief description of the parties' intentions
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of the cleaning services to be provided, including frequency and areas to be covered
5. Term and Termination: Duration of the agreement, renewal terms, and conditions for termination
6. Payment Terms: Service fees, payment schedule, invoicing procedures, and late payment consequences
7. Service Provider Obligations: Key responsibilities of the cleaning service provider, including staff, equipment, and materials
8. Client Obligations: Responsibilities of the client, including access, facilities, and utilities provision
9. Health and Safety: Safety protocols, compliance with regulations, and handling of hazardous materials
10. Insurance and Liability: Insurance requirements and allocation of risks between parties
11. Confidentiality: Protection of confidential information and data privacy obligations
12. Staff and Employment: Requirements for cleaning staff, including qualifications, uniforms, and conduct
13. Quality Standards: Performance standards, quality monitoring, and inspection procedures
14. Dispute Resolution: Procedures for handling disputes and jurisdiction
15. General Provisions: Standard boilerplate clauses including notices, amendments, and governing law
1. Environmental Standards: Specific environmental commitments and green cleaning practices, used when the client has specific sustainability requirements
2. Specialized Cleaning Requirements: Additional provisions for specific types of cleaning (e.g., medical facilities, food processing areas), included when specialized cleaning is needed
3. Multi-Location Services: Specific provisions for services across multiple locations, used when services are provided at multiple client sites
4. Equipment Storage: Terms for on-site storage of cleaning equipment and materials, included when the client provides storage facilities
5. Security Requirements: Additional security measures and clearances, used for high-security facilities
6. Pandemic/Emergency Protocols: Special procedures during health emergencies or extraordinary circumstances, included when specific protocols are needed
7. Subcontracting: Terms governing the use of subcontractors, included when subcontracting is permitted
1. Schedule A - Service Specifications: Detailed breakdown of cleaning tasks, frequencies, and specific requirements for each area
2. Schedule B - Price Schedule: Detailed pricing structure, including base rates and additional services
3. Schedule C - Cleaning Materials and Equipment: List of approved cleaning products, equipment, and materials to be used
4. Schedule D - Performance Standards: Specific metrics and standards for measuring service quality
5. Schedule E - Site Details: Floor plans, access points, and specific requirements for each location
6. Schedule F - Staff Requirements: Detailed staffing requirements, including minimum numbers, qualifications, and training
7. Appendix 1 - Health and Safety Procedures: Detailed safety protocols and emergency procedures
8. Appendix 2 - Reporting Templates: Standard forms for quality checks, incident reports, and performance reviews
Authors
Applicable Laws
Business Day
Charges
Client
Client Representative
Cleaning Equipment
Cleaning Materials
Cleaning Staff
Commencement Date
Confidential Information
Contract Year
Emergency Services
Force Majeure Event
Good Industry Practice
Hazardous Materials
Health and Safety Requirements
Initial Term
Insurance Requirements
Key Performance Indicators
Notice
Operating Hours
Premises
Quality Standards
Regular Services
Renewal Term
Schedule of Rates
Service Level Agreement
Service Provider
Service Provider Representative
Services
Site
Special Services
Specifications
Staff
Standard Operating Procedures
Term
Working Hours
Work Schedule
Service Scope
Term and Duration
Service Provider Obligations
Client Obligations
Fees and Payment
Performance Standards
Staff and Employment
Health and Safety
Materials and Equipment
Quality Assurance
Insurance and Liability
Indemnification
Confidentiality
Data Protection
Force Majeure
Termination
Assignment and Subcontracting
Dispute Resolution
Governing Law
Notices
Amendment
Entire Agreement
Severability
Waiver
Environmental Compliance
Access and Security
Reporting Requirements
Audit Rights
Property Damage
Emergency Procedures
Non-Solicitation
Warranties
Compliance with Laws
Service Level Requirements
Commercial Real Estate
Healthcare
Education
Retail
Hospitality
Industrial Manufacturing
Office Buildings
Shopping Centers
Financial Services
Government Facilities
Technology Parks
Food Processing
Pharmaceutical
Transportation Hubs
Facilities Management
Operations
Procurement
Legal
Administration
Health and Safety
Compliance
General Services
Contract Management
Property Management
Facility Manager
Operations Director
Procurement Manager
Property Manager
Building Services Manager
Contract Administrator
Legal Counsel
Health and Safety Officer
Operations Manager
General Services Manager
Administrative Manager
Compliance Officer
Building Superintendent
Office Manager
Human Resources Manager
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