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1. Parties: Identification of the contracting parties - the SaaS provider and the customer
2. Background: Context of the agreement and brief description of the SaaS service
3. Definitions: Definitions of key terms used throughout the agreement
4. License Grant: Scope of the license, permitted uses, and access rights to the SaaS solution
5. Service Provision: Details of service delivery, access methods, and service availability
6. Customer Obligations: Customer's responsibilities, including acceptable use policies and access management
7. Fees and Payment: Pricing, payment terms, invoicing, and late payment consequences
8. Data Protection and Security: Data handling, privacy obligations, and security measures in compliance with Swiss FADP
9. Intellectual Property Rights: IP ownership, protection, and related warranties
10. Confidentiality: Protection and handling of confidential information
11. Term and Termination: Duration, renewal, and termination provisions
12. Liability and Indemnification: Limitation of liability, warranties, and indemnification obligations
13. Force Majeure: Provisions for unforeseen circumstances affecting service delivery
14. General Provisions: Standard legal provisions including governing law, jurisdiction, and notice requirements
1. Professional Services: Include when additional implementation, training, or consulting services are provided
2. Service Level Agreement: Include when specific service levels and performance metrics are guaranteed
3. Disaster Recovery: Include when specific disaster recovery and business continuity provisions are required
4. Insurance: Include when specific insurance coverage requirements need to be specified
5. Third-Party Integration: Include when the service integrates with third-party applications or services
6. Export Control: Include when the service may be subject to international trade restrictions
7. Source Code Escrow: Include when source code escrow arrangements are required for business continuity
1. Service Description: Detailed description of the SaaS service, features, and functionality
2. Service Level Agreement: Detailed service levels, performance metrics, and remedies
3. Support Services: Support levels, response times, and escalation procedures
4. Fee Schedule: Detailed pricing, payment terms, and calculation methods
5. Technical Requirements: Technical specifications and requirements for accessing the service
6. Data Processing Agreement: Detailed data processing terms compliant with Swiss FADP
7. Security Policy: Detailed security measures and protocols
8. Acceptable Use Policy: Detailed rules and restrictions for service usage
Authorized Users
Business Day
Confidential Information
Customer
Customer Data
Data Protection Laws
Documentation
Effective Date
Fees
Force Majeure Event
Initial Term
Intellectual Property Rights
License
Maintenance Window
Normal Business Hours
Personal Data
Platform
Professional Services
Renewal Term
SaaS Services
Schedule
Security Policy
Service Credits
Service Level Agreement
Service Levels
Software
Subscription
Support Services
System Requirements
Term
Third-Party Applications
Updates
Upgrades
User Credentials
Virus
Working Hours
Service Access
Service Levels
Data Protection
Data Processing
Data Security
User Rights and Restrictions
Payment Terms
Intellectual Property
Confidentiality
Warranties
Limitation of Liability
Indemnification
Term and Termination
Service Availability
Support Services
Maintenance
Acceptable Use
Compliance with Laws
Force Majeure
Audit Rights
Insurance
Assignment
Subcontracting
Notice
Governing Law
Dispute Resolution
Entire Agreement
Severability
Waiver
Amendment
Third Party Rights
Data Backup
Business Continuity
Export Control
Information Technology
Financial Services
Healthcare
Manufacturing
Professional Services
Education
Retail
Telecommunications
Insurance
Pharmaceutical
Real Estate
Logistics
Consulting
Legal
Information Technology
Procurement
Compliance
Information Security
Software Development
Operations
Commercial
Risk Management
Product Management
Business Development
Data Protection
Chief Technology Officer
Legal Counsel
IT Director
Procurement Manager
Data Protection Officer
Commercial Director
Software Development Manager
Information Security Manager
Contract Manager
Business Development Manager
Operations Director
Compliance Officer
Enterprise Architect
Product Manager
Risk Manager
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Genie’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; Genie’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it


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