The Repair Invoice is a crucial business document used in Switzerland to formally bill customers for repair services rendered. It must comply with Swiss federal regulations, particularly the Swiss Code of Obligations (OR) and VAT legislation (MWSTG). This document is essential when any repair service is completed, whether for individual consumers or businesses, and serves multiple purposes: it provides a detailed breakdown of work performed, materials used, and associated costs; acts as a legal record of the transaction; and serves as the basis for warranty claims. The Repair Invoice must include specific elements required by Swiss law, such as VAT registration numbers, clear pricing information, and payment terms. It's commonly used across various industries and is particularly important for maintaining accurate financial records and ensuring tax compliance.
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1. Invoice Header: Company details including name, address, registration number, and VAT number
2. Customer Information: Full name and address of the customer receiving the repair service
3. Invoice Details: Invoice number, date, and any reference numbers
4. Repair Description: Detailed description of repair work performed, including date of service
5. Labor Costs: Breakdown of work hours and hourly rate
6. Parts and Materials: Itemized list of parts and materials used with individual costs
7. Total Amount: Subtotal, VAT amount, and total amount due
8. Payment Terms: Due date, payment methods, and bank details
9. Legal Notices: Required legal statements including VAT registration and warranty information
1. Warranty Statement: Detailed warranty terms for parts and labor, used when offering extended or specific warranty terms
2. Discount Applied: Section detailing any special discounts or promotional offers applied to the invoice
3. Previous Repairs: Reference to previous repair work if this is a follow-up repair
4. Additional Notes: Any special instructions or important information about the repair or maintenance requirements
5. Customer Approval: Section for customer signature if required for high-value repairs or specific circumstances
1. Detailed Work Report: Comprehensive breakdown of all repair tasks performed, including time spent on each task
2. Parts Specification Sheet: Technical specifications of replacement parts used
3. Diagnostic Report: Initial diagnosis findings and recommendations, particularly for complex repairs
4. Photo Documentation: Before and after photos of repaired items, if relevant
Relevant legal definitions
Service Provider
Customer
Repair Services
Labor Costs
Parts
Materials
Warranty Period
Payment Due Date
Work Order
Diagnostic Fee
Emergency Service
Standard Hours
Overtime Hours
Call-out Fee
Completion Date
Inspection
Quality Check
VAT
Service Location
Authorized Representative
Hourly Rate
Rush Service
Travel Time
Expert Opinion
Additional Costs
Customer
Repair Services
Labor Costs
Parts
Materials
Warranty Period
Payment Due Date
Work Order
Diagnostic Fee
Emergency Service
Standard Hours
Overtime Hours
Call-out Fee
Completion Date
Inspection
Quality Check
VAT
Service Location
Authorized Representative
Hourly Rate
Rush Service
Travel Time
Expert Opinion
Additional Costs
Clauses
Relevant Industries
Automotive
Electronics
Construction
Manufacturing
Property Maintenance
IT and Technology
Home Appliances
Industrial Equipment
Marine
Aviation
Medical Equipment
Telecommunications
Relevant Teams
Finance
Operations
Customer Service
Accounts Receivable
Technical Support
Quality Control
Administration
Service Center
Maintenance
Billing
Workshop
Relevant Roles
Repair Technician
Service Manager
Accounts Receivable Specialist
Finance Controller
Operations Manager
Customer Service Representative
Service Coordinator
Quality Control Inspector
Workshop Manager
Administrative Assistant
Billing Specialist
Service Center Director
Maintenance Supervisor
Technical Support Manager
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