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1. Parties: Identification of the logistics service provider and the customer, including full legal names, registration details, and addresses
2. Background: Context of the agreement and brief description of the parties' business relationship
3. Definitions: Detailed definitions of key terms used throughout the agreement
4. Scope of Services: Comprehensive description of logistics services to be provided, including warehousing, transportation, and handling requirements
5. Term and Termination: Duration of the agreement, renewal provisions, and termination conditions
6. Service Level Requirements: Specific performance metrics, KPIs, and service standards
7. Operational Procedures: Detailed procedures for order processing, documentation, handling instructions, and communication protocols
8. Pricing and Payment Terms: Service fees, payment schedule, invoicing procedures, and price adjustment mechanisms
9. Liability and Insurance: Allocation of risks, liability limitations, and required insurance coverage
10. Confidentiality: Protection of confidential information and trade secrets
11. Force Majeure: Provisions for handling unforeseen circumstances and events beyond parties' control
12. Governing Law and Jurisdiction: Specification of Swiss law as governing law and jurisdiction for dispute resolution
13. General Provisions: Standard legal clauses including assignment, amendments, and entire agreement provisions
1. Customs and International Trade: Include when services involve cross-border transportation or international trade
2. IT Systems and Integration: Include when the services require specific IT system integration or electronic data exchange
3. Quality Management: Include for specialized goods requiring specific quality control measures
4. Environmental Requirements: Include when specific environmental standards or sustainability requirements apply
5. Subcontracting: Include when the logistics provider may need to engage subcontractors
6. Special Handling Requirements: Include for dangerous goods or temperature-controlled logistics
7. Business Continuity: Include for critical logistics services requiring disaster recovery planning
8. Personnel Requirements: Include when specific qualifications or security clearances are required
1. Schedule 1 - Service Specifications: Detailed technical specifications of all logistics services
2. Schedule 2 - Pricing Schedule: Detailed breakdown of all fees, charges, and pricing mechanisms
3. Schedule 3 - Service Level Agreement: Detailed KPIs, performance metrics, and measurement methodologies
4. Schedule 4 - Operating Procedures: Step-by-step operational procedures and workflows
5. Schedule 5 - Insurance Requirements: Specific insurance types and coverage levels required
6. Schedule 6 - Contact Details: Key personnel and escalation contacts for both parties
7. Schedule 7 - Facilities and Equipment: Details of warehouses, vehicles, and equipment to be used
8. Appendix A - Documentation Requirements: Templates and examples of required operational documents
9. Appendix B - IT Specifications: Technical requirements for IT systems and interfaces
10. Appendix C - Compliance Requirements: Specific regulatory and compliance requirements
Applicable Laws
Business Day
Carrier
Confidential Information
Consignment
Customer
Dangerous Goods
Delivery
Documentation
Effective Date
Equipment
Force Majeure Event
Goods
Governmental Authority
Intellectual Property Rights
Insurance Requirements
KPIs
Logistics Services
Loss
Operating Procedures
Performance Standards
Personnel
Price
Quality Standards
Related Parties
Schedule
Service Level Agreement
Service Provider
Services
Specifications
Storage Facility
Subcontractor
Term
Territory
Transport Documents
Transport Services
Value Added Services
Warehouse
Warehouse Receipt
Working Hours
Service Levels
Performance Standards
Pricing and Payment
Term and Termination
Operational Procedures
Quality Control
Insurance Requirements
Liability and Indemnification
Force Majeure
Confidentiality
Data Protection
Intellectual Property
Health and Safety
Environmental Compliance
Subcontracting
Audit Rights
Reporting Requirements
Documentation Requirements
Equipment and Facilities
Personnel Requirements
Customs and Trade Compliance
Risk Allocation
Dispute Resolution
Governing Law
Assignment
Notices
Amendment
Severability
Entire Agreement
Manufacturing
Retail
E-commerce
Pharmaceutical
Food and Beverage
Automotive
Electronics
Chemical
Fashion and Apparel
Industrial Equipment
Consumer Goods
Agriculture
Construction Materials
Legal
Operations
Supply Chain
Procurement
Logistics
Risk Management
Compliance
Commercial
Finance
Business Development
Quality Assurance
Supply Chain Manager
Logistics Director
Operations Manager
Procurement Manager
Contract Manager
Legal Counsel
Commercial Director
Chief Operations Officer
Warehouse Manager
Transport Manager
Compliance Officer
Risk Manager
Business Development Manager
Project Manager
Supply Chain Analyst
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