1. Service Levels: Detailed service level agreements (SLAs) when specific performance metrics are required

2. Data Protection: Specific provisions for handling personal data when services involve data processing

3. Insurance: Insurance requirements when services involve significant risks or regulatory requirements

4. Compliance: Specific regulatory compliance obligations when services are in regulated industries

5. Security Requirements: Detailed security provisions when services involve IT or sensitive information

6. Change Management: Process for managing changes to services when flexibility is needed

7. Transition Services: Provisions for transition at the end of the agreement when service continuity is critical

8. Audit Rights: Rights to audit service provider when compliance or performance verification is important

9. Environmental Requirements: Environmental obligations when services have environmental impact

10. Subcontracting: Rules for subcontracting when service provider may need to engage third parties

1. Schedule A - Service Description: Detailed description of services, including scope, deliverables, and exclusions

2. Schedule B - Fee Schedule: Detailed breakdown of fees, rates, and payment terms

3. Schedule C - Service Levels: Specific performance metrics, measurement methods, and remedies

4. Schedule D - Security Requirements: Detailed security protocols and requirements

5. Schedule E - Personal Information Handling: Specific procedures for handling personal information

6. Appendix 1 - Contact Information: Key contacts for both parties for various purposes

7. Appendix 2 - Required Forms: Standard forms used in service delivery such as order forms or change requests

8. Appendix 3 - Technical Requirements: Technical specifications or requirements for service delivery