1. Service Credits: Financial compensation system for failure to meet service levels, used in larger contracts

2. Disaster Recovery: Procedures for maintaining service during disasters, important for critical marketing services

3. Subcontractor Rights: Terms for using subcontractors, needed if service provider plans to outsource

4. Training and Support: Details of training provided to client's staff, relevant for complex marketing services

5. Multi-jurisdiction Compliance: Additional compliance requirements if marketing extends beyond Canada

6. Agency Appointments: Specific terms if service provider acts as official marketing agent

7. Brand Guidelines: Terms for adherence to client's branding requirements, important for brand-sensitive clients

1. Schedule A - Service Specifications: Detailed description of each marketing service and deliverable

2. Schedule B - Service Level Metrics: Specific KPIs, measurement methods, and target levels

3. Schedule C - Fee Schedule: Detailed pricing, payment structure, and any variable costs

4. Schedule D - Approved Marketing Channels: List of authorized marketing platforms and channels

5. Schedule E - Reporting Templates: Standard formats for performance and activity reporting

6. Schedule F - Contact Matrix: Key contacts and escalation procedures for both parties

7. Appendix 1 - Compliance Checklist: Checklist of regulatory requirements and compliance measures

8. Appendix 2 - Data Processing Requirements: Specific procedures for handling personal and marketing data