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1. Parties: Identification and contact details of the service provider and client
2. Background: Context of the agreement and general purpose of the service arrangement
3. Definitions: Definitions of key terms used throughout the agreement
4. Services: Detailed description of services to be provided
5. Term and Renewal: Duration of the agreement and renewal provisions
6. Payment Terms: Fees, payment schedule, expenses, and invoicing procedures
7. Obligations of Service Provider: Key responsibilities and commitments of the service provider
8. Obligations of Client: Key responsibilities and commitments of the client
9. Representations and Warranties: Statements of fact and promises made by both parties
10. Independent Contractor Relationship: Clarification of independent contractor status and not employment
11. Confidentiality: Protection of confidential information and trade secrets
12. Intellectual Property: Ownership and rights to work product and pre-existing IP
13. Limitation of Liability: Limits on liability and exclusions of certain types of damages
14. Termination: Conditions and procedures for ending the agreement
15. General Provisions: Standard legal provisions including governing law, notices, and assignment
1. Insurance: Required insurance coverage - include when services involve physical risk or high liability
2. Data Protection: Specific data handling requirements - include when personal data is processed
3. Non-Competition: Restrictions on competitive activities - include for specialized or sensitive services
4. Service Levels: Specific performance metrics - include for technical or ongoing services
5. Change Control: Process for changing scope or specifications - include for complex projects
6. Force Majeure: Provisions for unforeseeable circumstances - include for long-term or critical services
7. Security Requirements: Specific security protocols - include when handling sensitive information or systems
8. Compliance with Laws: Specific regulatory compliance - include for regulated industries
1. Schedule A - Scope of Services: Detailed description of services, deliverables, and specifications
2. Schedule B - Fee Schedule: Detailed breakdown of fees, rates, and payment terms
3. Schedule C - Service Levels: Performance metrics, reporting requirements, and remedies
4. Schedule D - Key Personnel: List of key team members and their roles
5. Schedule E - Required Insurance: Specific insurance requirements and coverage limits
6. Appendix 1 - Change Request Form: Standard form for requesting changes to services
7. Appendix 2 - Progress Report Template: Standard format for progress reporting
Services
Deliverables
Service Provider
Client
Effective Date
Term
Fees
Expenses
Business Day
Confidential Information
Intellectual Property Rights
Pre-existing IP
Work Product
Force Majeure Event
Applicable Law
Change Request
Service Levels
Key Personnel
Representatives
Affiliate
Material Breach
Claims
Losses
Dispute
Good Industry Practice
GST/HST
Personal Information
Records
Project
Specifications
Statement of Work
Completion Date
Acceptance Criteria
Quality Standards
Insolvency Event
Notice
Sub-contractor
Territory
Working Hours
Milestone
Payment Terms
Compliance Requirements
Termination Date
Emergency
Service Location
Service Provision
Payment Terms
Performance Standards
Confidentiality
Intellectual Property
Data Protection
Liability
Indemnification
Insurance
Force Majeure
Term and Termination
Assignment and Subcontracting
Dispute Resolution
Governing Law
Notices
Warranties
Amendment
Entire Agreement
Severability
Independent Contractor Status
Compliance with Laws
Record Keeping
Audit Rights
Non-Solicitation
Non-Competition
Health and Safety
Change Management
Service Levels
Personnel Requirements
Conflict of Interest
Reporting Requirements
Emergency Procedures
Business Continuity
Transition Services
Information Technology
Consulting
Professional Services
Construction
Maintenance Services
Creative Services
Healthcare Services
Educational Services
Financial Services
Marketing and Advertising
Property Management
Environmental Services
Business Advisory
Research and Development
Engineering Services
Legal
Procurement
Operations
Finance
Risk Management
Compliance
Human Resources
Business Development
Project Management
Account Management
Executive Leadership
Administrative Services
Contract Administration
Legal Counsel
Contract Manager
Procurement Manager
Business Development Manager
Project Manager
Operations Director
Chief Financial Officer
Risk Manager
Compliance Officer
Human Resources Director
Department Head
Service Delivery Manager
Account Manager
Managing Director
Chief Executive Officer
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