Define: Retail Service

Retail Service means the provision of services, including telecommunication and professional services, sold directly to end-users or customers

Retail Service means the provision of services, including telecommunication and professional services, sold directly to end-users or customers.

Relevant Circumstances

  • When a service is offered directly to end consumers rather than wholesalers
  • If consumer protection rules treat retail and wholesale services differently
  • Where a regulator distinguishes retail from upstream services

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