This Non-Disclosure Agreement Virtual Assistant template is designed for use in the Australian jurisdiction when engaging virtual assistant services or implementing AI-powered assistance solutions. It becomes relevant when organizations need to protect sensitive information while utilizing automated virtual assistant systems, particularly in scenarios involving data processing, customer service automation, or administrative support through AI. The document addresses critical aspects of modern digital services including data protection, automated processing permissions, and confidentiality in AI systems, while ensuring compliance with Australian privacy laws and electronic transaction regulations. It is particularly important for businesses implementing new virtual assistant solutions or expanding their existing AI capabilities where confidential information will be accessed or processed by automated systems.
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1. Parties: Identification of the disclosing party, receiving party (VA service provider), and any relevant affiliated entities
2. Background: Context of the agreement, nature of the VA services, and purpose of information sharing
3. Definitions: Definitions of key terms including Confidential Information, Virtual Assistant, Authorized Purpose, Security Standards, and Processing Activities
4. Scope of Confidential Information: Detailed description of what constitutes confidential information in the context of VA services
5. Confidentiality Obligations: Core obligations regarding the protection and non-disclosure of confidential information
6. Permitted Use and Access: Specific permissions for how the VA can use, process, and access confidential information
7. Security Requirements: Specific security measures required for protecting digital information and VA system access
8. Data Handling Procedures: Procedures for processing, storing, and managing confidential information in VA systems
9. Return or Destruction of Information: Requirements for returning or destroying confidential information, including digital copies and cached data
10. Breach Notification: Procedures for reporting and handling any breach of confidentiality
11. Term and Termination: Duration of the agreement and termination provisions
12. General Provisions: Standard legal provisions including governing law, jurisdiction, and entire agreement
1. Third Party Access: Provisions governing access by third-party systems or providers, used when the VA service involves third-party integrations
2. International Data Transfers: Provisions for cross-border data transfers, required when VA services operate across multiple jurisdictions
3. Intellectual Property Rights: Specific IP provisions, needed when VA services involve creation or processing of IP-sensitive materials
4. Training and Development: Provisions regarding use of information for VA training purposes, included when applicable to the service model
5. Audit Rights: Provisions for auditing VA systems and compliance, included for high-security requirements
6. Insurance Requirements: Specific insurance obligations, included for high-value or high-risk services
7. Service Level Requirements: Specific performance and availability requirements, included when critical to service delivery
1. Schedule 1 - Confidential Information Categories: Detailed list of specific types of confidential information covered
2. Schedule 2 - Security Standards: Technical specifications for security measures and protocols
3. Schedule 3 - Authorized Personnel: List of authorized users and access levels
4. Schedule 4 - Processing Activities: Detailed description of permitted VA processing activities
5. Appendix A - Data Handling Procedures: Step-by-step procedures for handling different types of confidential information
6. Appendix B - Incident Response Plan: Detailed procedures for handling security incidents and breaches
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