Complaint About Manager Behaviour for Australia

Complaint About Manager Behaviour Template for Australia

A formal workplace document used in Australian jurisdictions to report and address inappropriate, unfair, or concerning behavior exhibited by a manager towards an employee. This document adheres to Australian workplace laws, including the Fair Work Act 2009 and various anti-discrimination legislation. It provides a structured format for documenting specific incidents, their impact, attempted resolutions, and desired outcomes. The complaint must be factual, objective, and supported by evidence where possible, forming an official record that may be used in internal dispute resolution processes or external proceedings if necessary.

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What is a Complaint About Manager Behaviour?

A Complaint About Manager Behaviour document is a formal instrument used within Australian workplaces when an employee needs to raise serious concerns about a manager's conduct, behavior, or actions. This document is typically utilized when informal resolution attempts have been unsuccessful or when the nature of the behavior requires immediate formal intervention. It must comply with Australian workplace legislation, including the Fair Work Act 2009, relevant State/Territory laws, and organizational policies. The document serves multiple purposes: it creates an official record of the complaint, initiates formal investigation processes, and provides a basis for resolution actions. It should be used when there are specific instances of inappropriate behavior, harassment, discrimination, bullying, or other conduct that breaches workplace policies or legislation. The document typically includes detailed accounts of incidents, impact statements, evidence, and desired outcomes.

What sections should be included in a Complaint About Manager Behaviour?

1. Personal Details and Role: Complainant's full name, position, department, length of employment, and contact details

2. Manager's Details: Full name and position of the manager against whom the complaint is being made

3. Summary of Complaint: Brief overview of the key issues and nature of the complaint

4. Detailed Description of Incidents: Chronological account of specific incidents, including dates, times, locations, and witnesses

5. Impact Statement: Description of how the manager's behavior has affected work performance, well-being, and workplace environment

6. Previous Actions Taken: Details of any attempts to resolve the issue informally or through other channels

7. Relevant Policies and Procedures: Reference to specific workplace policies or procedures that have been breached

8. Desired Outcome: Clear statement of what resolution or outcome is being sought through this complaint

What sections are optional to include in a Complaint About Manager Behaviour?

1. Witness Information: Details of witnesses to specific incidents, including their names and roles - include only if witnesses are available

2. Health Impact: Description of any physical or mental health impacts, including medical documentation - include if medical attention was required

3. Union Representative Details: Contact information for union representative if union involvement is desired/required

4. Workplace Safety Concerns: Specific safety issues or risks created by the manager's behavior - include if safety is compromised

5. Prior Performance History: Overview of performance reviews or feedback before the issues arose - include if relevant to showing pattern of change

6. External Agency Involvement: Details of any external bodies contacted (e.g., Fair Work Commission) - include if external authorities are involved

What schedules should be included in a Complaint About Manager Behaviour?

1. Timeline of Events: Chronological listing of all relevant incidents, meetings, and communications

2. Communications Log: Copies of relevant emails, messages, or other written communications

3. Supporting Documentation: Copies of relevant documents such as performance reviews, policy documents, or previous complaints

4. Medical Documentation: Copies of medical certificates or reports if health has been impacted

5. Witness Statements: Written statements from witnesses who observed the behavior

6. Photo/Video Evidence: Any visual evidence of incidents or their impact, if available and appropriate

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Jurisdiction

Australia

Publisher

Genie AI

Document Type

Complaint Letter

Cost

Free to use
Relevant legal definitions
Relevant Industries

Corporate Services

Healthcare

Education

Manufacturing

Retail

Financial Services

Technology

Government

Non-Profit

Construction

Mining

Hospitality

Professional Services

Transport and Logistics

Media and Communications

Relevant Teams

Human Resources

Legal

Workplace Relations

Employee Relations

People and Culture

Corporate Services

Operations

Administration

Executive Office

Risk and Compliance

Health and Safety

Relevant Roles

Employee

Supervisor

Manager

Senior Manager

Department Head

Human Resources Manager

HR Business Partner

Workplace Relations Advisor

Chief Executive Officer

Managing Director

Operations Manager

Team Leader

Project Manager

Department Coordinator

Executive Assistant

Administrative Officer

Technical Specialist

Professional Staff

Graduate Employee

Contractor

Industries
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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