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1. Parties: Identification of the Agent and the Landlord/Property Owner with full legal names and contact details
2. Background: Context of the agreement, including brief description of the property management relationship to be established
3. Definitions: Key terms used throughout the agreement defined for clarity and legal certainty
4. Appointment and Authority: Formal appointment of the agent and scope of authority granted by the landlord
5. Term of Agreement: Duration of the agreement, including start date and renewal provisions
6. Agent's Services and Obligations: Comprehensive list of services to be provided by the agent, including property management duties
7. Landlord's Obligations: Responsibilities and commitments of the landlord, including provision of information and maintenance obligations
8. Fees and Commissions: Detailed breakdown of all fees, commissions, and charges payable to the agent
9. Payment Terms: Terms and conditions for payment of fees, including timing and method of payment
10. Trust Account Management: Provisions regarding the handling of rental income and other funds
11. Termination: Conditions and process for terminating the agreement by either party
12. Dispute Resolution: Process for resolving disputes between the parties
13. Liability and Indemnity: Allocation of risks and responsibilities between parties
14. General Provisions: Standard legal provisions including notices, governing law, and entire agreement
1. Additional Services: Details of any extra services offered by the agent beyond standard property management
2. Marketing and Advertising: Specific provisions for marketing vacant properties, including budget and strategy
3. Maintenance Contractor Management: Procedures for engaging and managing maintenance contractors
4. Insurance Requirements: Specific insurance obligations for both parties beyond standard requirements
5. Property Portfolio Management: Additional terms for managing multiple properties under the same agreement
6. Performance Standards: Specific KPIs or service standards the agent must meet
7. Emergency Procedures: Specific procedures for handling emergency situations
8. Staff and Delegation: Terms regarding which services can be delegated to agency staff
1. Schedule 1 - Property Details: Detailed information about the managed property/properties including addresses and specific features
2. Schedule 2 - Fee Schedule: Comprehensive breakdown of all fees, charges, and commission structures
3. Schedule 3 - Services Schedule: Detailed list of included and excluded services
4. Schedule 4 - Authorized Maintenance Expenditure: Limits and conditions for maintenance expenditure without requiring landlord approval
5. Schedule 5 - Key Performance Indicators: Specific metrics for measuring agent performance if applicable
6. Appendix A - Required Insurance Certificates: Copies of required insurance policies and certificates
7. Appendix B - Agency Staff Authorization: List of authorized agency personnel who may act under the agreement
8. Appendix C - Maintenance Contractor Panel: Pre-approved contractors and their service areas
Agent
Agreed Services
Applicable Laws
Approved Expenses
Authorised Person
Business Day
Commencement Date
Commission
Common Property
Confidential Information
Emergency Repairs
Expiry Date
Fees
Force Majeure Event
GST
Insolvency Event
Landlord
Lease
Legislation
Maintenance
Management Fee
Marketing Expenses
Notice
Operating Expenses
Outgoings
Owner
Party/Parties
Payment Date
Permitted Use
Property
Property Management Services
Rent
Rental Account
Report
Representative
Security Deposit
Service Level Standards
Strata Management
Tenant
Term
Trust Account
Urgent Repairs
Authority
Agency Services
Term
Fees and Commissions
Payment Terms
Property Management
Maintenance
Financial Management
Trust Account
Reporting
Insurance
Confidentiality
Data Protection
Compliance
Representations and Warranties
Liability and Indemnity
Force Majeure
Termination
Assignment
Dispute Resolution
Notices
Governing Law
Entire Agreement
Variation
Severability
GST
Record Keeping
Marketing and Advertising
Inspection Rights
Emergency Procedures
Contractor Management
Anti-Money Laundering
Intellectual Property
Conflict of Interest
Real Estate
Property Management
Professional Services
Facilities Management
Residential Property
Commercial Property
Asset Management
Property Investment
Legal
Property Management
Operations
Client Services
Compliance
Finance
Business Development
Asset Management
Facilities Management
Trust Accounting
Property Manager
Real Estate Agent
Portfolio Manager
Trust Account Manager
Business Development Manager
Agency Principal
Operations Manager
Compliance Officer
Property Management Director
Client Relationship Manager
Facilities Manager
Asset Manager
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