Turn Down Letter Template for Austria

A formal business document governed by Austrian law that communicates a negative decision regarding an application, proposal, or request. The document adheres to Austrian legal requirements, including the Equal Treatment Act and GDPR, while maintaining professional courtesy. It provides clear communication of the decision, includes necessary legal disclaimers, and ensures compliance with anti-discrimination laws while protecting both the sender's and recipient's interests. The document structure follows Austrian business communication standards and includes appropriate data protection notices when required.

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What is a Turn Down Letter?

The Turn Down Letter is a critical business document used in Austrian business contexts to formally communicate negative decisions regarding applications, proposals, or requests. It must comply with Austrian legislation, particularly the Gleichbehandlungsgesetz (Equal Treatment Act) and DSGVO (GDPR), while maintaining professional standards and protecting both parties' interests. The document is typically used in recruitment processes, business proposal responses, loan application responses, or similar situations where a formal rejection is required. It includes essential elements such as clear decision communication, non-discriminatory reasoning, and appropriate data protection notices. The Turn Down Letter serves both as a communication tool and a legal document, potentially becoming important in case of future disputes or compliance audits.

What sections should be included in a Turn Down Letter?

1. Recipient Details: Full name and address of the recipient

2. Reference Information: Date, reference numbers, and subject line relating to the original application or proposal

3. Acknowledgment: Recognition of the received application/proposal and appreciation for their interest

4. Decision Communication: Clear and direct statement of the negative decision

5. Brief Explanation: General, non-discriminatory reason for the decision

6. Future Opportunities: Optional encouragement for future applications if appropriate

7. Closing: Professional closing statement with contact information if needed

What sections are optional to include in a Turn Down Letter?

1. Alternative Suggestions: Include when there are other suitable opportunities or alternatives to suggest to the applicant

2. Document Return: Include when original documents need to be returned to the applicant

3. Feedback Offer: Include when the organization is willing to provide more detailed feedback upon request

4. Data Retention Notice: Include when personal data has been collected during the process, explaining how it will be handled

5. Appeal Process: Include when there is a formal process for appealing the decision

What schedules should be included in a Turn Down Letter?

1. Original Application Reference: Copy or summary of the original application details if needed for reference

2. Return Documents List: If returning original documents, a detailed list of all documents being returned

3. Privacy Notice: Detailed information about data handling and retention policies if required by GDPR

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents

Jurisdiction

Austria

Publisher

Genie AI

Document Type

Rejection Letter

Cost

Free to use

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