1. Change Control: Procedures for managing changes to services or contract terms, recommended for complex service arrangements

2. Business Continuity: Disaster recovery and business continuity requirements, important for critical service provisions

3. Staff and Personnel: Requirements for service provider personnel, including qualifications and security clearance, relevant when specific expertise is required

4. Security Requirements: Specific security protocols and requirements, essential for technology or sensitive data handling services

5. Insurance: Specific insurance requirements beyond standard coverage, important for high-risk services

6. Anti-Corruption and Compliance: Specific compliance requirements with UAE anti-corruption laws, important for government-related contracts

7. Exit Management: Detailed procedures for contract termination and service transition, important for complex service arrangements

8. Environmental Compliance: Environmental protection requirements, relevant for services with environmental impact

1. Schedule 1 - Service Description: Detailed technical specifications and scope of services

2. Schedule 2 - Service Levels and KPIs: Detailed performance metrics, measurement methods, and reporting requirements

3. Schedule 3 - Pricing and Payment Schedule: Detailed fee structure, payment terms, and rate cards

4. Schedule 4 - Personnel and Key Contacts: List of key personnel, roles, and contact information

5. Schedule 5 - Technical Requirements: Specific technical standards and requirements for service delivery

6. Schedule 6 - Data Processing Agreement: Detailed data handling procedures and compliance requirements

7. Schedule 7 - Transition Plan: Implementation and service transition timeline and procedures

8. Appendix A - Form of Change Order: Template for documenting and approving changes to services

9. Appendix B - Security Policies: Detailed security protocols and requirements

10. Appendix C - Required Reports: Templates and specifications for required service reports