A Complaint Letter To Security Agency is a formal document used when clients need to address serious concerns or breaches in security service provision in the Philippines. This document is typically employed when informal communication channels have not resulted in satisfactory resolution of security-related issues. The letter should comply with Philippine consumer protection laws and security service regulations, particularly Republic Act No. 5487 (Private Security Agency Law). It serves as an official record of grievances and may be used as supporting documentation in legal proceedings if necessary. The letter should detail specific incidents, reference relevant contract terms, and clearly state expected remedial actions, while maintaining professional business communication standards. It's particularly important in the Philippine context where security services are extensively used across various sectors and formal documentation of complaints is often required for regulatory compliance.

1. Sender's Information: Complete contact details of the complainant including name, address, contact numbers, and email

2. Date: Current date when the letter is written

3. Recipient's Information: Complete details of the security agency including name of agency, address, and specific department/person

4. Subject Line: Clear indication that this is a complaint letter with reference numbers if applicable

5. Salutation: Formal greeting to the appropriate authority

6. Introduction: Brief statement identifying yourself and your relationship with the security agency (client, building owner, etc.)

7. Issue Description: Detailed explanation of the specific security service issues or incidents, including dates, times, and locations

8. Impact Statement: Description of how these issues have affected your business, safety, or operations

9. Previous Communications: Reference to any previous attempts to resolve the issue

10. Requested Action: Clear statement of what actions you expect the agency to take to resolve the situation

11. Closing: Professional closing statement with deadline for response

12. Signature Block: Your name, title, and signature