This grievance policy outlines how an employee can raise issues and grievances that may occur within the company. It outlines who they should let know, how to raise the issue and the procedure that would occur once the issue is raised. This document may be used in conjunction with the ISO27001 certification.
This Letter of Intent (LOI) can be used for any commercial transaction, such as confirming interest in a software product with a client. It is purposely kept lightweight and simple, where the key commercial terms can be filled in. It is not a legally binding document, but makes reference to a potentially future "Formal Agreement".