1. Legal Rights Reference: Include when citing specific legislation or regulations that have been violated

2. Witness Information: Add when there are witnesses to the security incident who can verify the complaint

3. Cost Implications: Include when the security issue has resulted in financial losses or damages

4. Health and Safety Concerns: Add when the security issue has created health or safety risks

5. PSIRA Registration Reference: Include when complaint is about a registered security provider and referencing their PSIRA registration

6. Escalation Notice: Add when indicating intention to escalate to regulatory authorities if not resolved

1. Incident Report: Detailed chronological report of the security incident

2. Photographic Evidence: Photos or video evidence of the security issue

3. Previous Correspondence: Copies of any previous emails, letters, or communications regarding the issue

4. Witness Statements: Written statements from witnesses if applicable

5. Cost Documentation: Receipts, quotes, or invoices related to damages or losses

6. Service Agreement: Copy of relevant security service agreement or contract

7. Security Logs: Relevant security logs or incident reports from the facility or service provider