The AUP IT Services agreement serves as a critical governance document that establishes boundaries and expectations for the use of information technology resources. This document is essential in today's digital environment where organizations need to protect their IT infrastructure while ensuring compliance with U.S. federal and state regulations. The AUP IT Services policy helps organizations manage risk, maintain security, and provide clear guidelines to users while protecting both the service provider and users' interests. It's particularly important for organizations that need to demonstrate due diligence in IT governance and regulatory compliance.
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1. Parties: Identification of service provider and user/organization
2. Background: Context of the AUP and its relationship to other agreements
3. Definitions: Key terms used throughout the policy including technical terminology and defined actions
4. Scope of Policy: What systems, networks, and services are covered by this AUP
5. Acceptable Use Rules: Specific permitted and prohibited activities, including network usage, data handling, and resource utilization
6. Security Requirements: User obligations regarding security measures, passwords, and system access
7. Monitoring and Privacy: Details about system monitoring and user privacy expectations
8. Enforcement: Consequences of policy violations and enforcement procedures
1. HIPAA Compliance: Additional requirements and restrictions when handling protected health information
2. COPPA Compliance: Special provisions for services that may be accessed by users under 13 years of age
3. Industry-Specific Requirements: Additional rules and compliance requirements for specific regulated industries
4. International Data Transfer: Provisions for handling data transfers across international borders
1. Schedule A - Acceptable Use Guidelines: Detailed examples of acceptable and unacceptable use cases
2. Schedule B - Security Standards: Detailed security requirements, protocols, and best practices
3. Schedule C - Incident Response Procedures: Step-by-step procedures for handling security incidents and policy violations
4. Schedule D - Service-Specific Rules: Specific rules and requirements for individual IT services or systems
5. Schedule E - Technical Requirements: Technical specifications and requirements for system access and use
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