Service Management Contract Template for Pakistan

1. Transition Services: Include when there's a need to detail the handover process from existing service providers or to future providers

2. Force Majeure: Include for long-term contracts or when services are susceptible to external disruptions

3. Insurance: Include when specific insurance coverage requirements need to be detailed

4. Compliance with Laws: Include when services are in regulated industries or involve specific regulatory requirements

5. Data Protection: Include when personal or sensitive data processing is involved

6. Business Continuity: Include when service continuity is critical to client operations

7. Environmental Compliance: Include when services have environmental implications

8. Security Requirements: Include when services involve access to secure facilities or systems

1. Schedule 1 - Service Specifications: Detailed description of services, including technical specifications and service levels

2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, charges, and payment terms

3. Schedule 3 - Key Performance Indicators: Specific metrics and measurements for service performance

4. Schedule 4 - Required Personnel: Key personnel requirements and qualifications

5. Schedule 5 - Governance Procedures: Detailed procedures for management meetings, reporting, and escalation

6. Schedule 6 - Service Locations: List of approved service locations and facility requirements

7. Appendix A - Report Templates: Standard templates for required reports and documentation

8. Appendix B - Contact Details: Key contact information for both parties

9. Appendix C - Transition Plan: Detailed plan for service implementation or transition