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1. Parties: Identifies and provides full details of the property owner(s) and the property management company
2. Background: Outlines the context of the agreement, including the property owner's intention to engage the property manager
3. Definitions: Defines key terms used throughout the agreement for clarity and legal certainty
4. Appointment and Authority: Formally establishes the property manager's appointment and scope of authority
5. Term of Agreement: Specifies the duration of the agreement, including start date and renewal terms
6. Property Manager's Services: Comprehensive list of services to be provided by the property manager
7. Property Manager's Obligations: Details the specific duties and responsibilities of the property manager
8. Property Owner's Obligations: Outlines the owner's responsibilities and commitments
9. Fees and Expenses: Details all management fees, commission structures, and reimbursable expenses
10. Financial Management: Specifies procedures for rent collection, trust account management, and financial reporting
11. Maintenance and Repairs: Establishes processes for property maintenance, including approval limits and emergency procedures
12. Termination: Sets out the grounds and process for termination by either party
13. Liability and Indemnity: Defines the extent of liability and indemnification obligations
14. Dispute Resolution: Outlines the process for resolving disputes between parties
15. General Provisions: Includes standard legal clauses such as governing law, notices, and entire agreement
1. Body Corporate Management: Required for apartments or units within a body corporate structure, detailing specific obligations related to body corporate rules and management
2. Multiple Property Management: Used when the agreement covers multiple properties, defining specific arrangements for portfolio management
3. Holiday Home Management: Specific provisions for managing short-term holiday rentals, including booking systems and turnover procedures
4. Property Development Services: Required when the property manager will oversee renovation or development projects
5. Marketing and Advertising: Detailed section on marketing responsibilities when specific promotional activities are required
6. Insurance Requirements: Additional insurance obligations beyond standard coverage
7. Staff Accommodation Management: Specific provisions for managing properties used as staff accommodation
8. Sustainability Management: Optional section for properties with specific environmental or sustainability requirements
1. Schedule 1: Property Details: Comprehensive details of the managed property(ies), including address, title information, and specific features
2. Schedule 2: Management Fees: Detailed breakdown of all fees, charges, and commission structures
3. Schedule 3: Maintenance Contractor List: Approved contractors and service providers for property maintenance
4. Schedule 4: Property Manager's Authority Limits: Specific monetary and decision-making limits for the property manager
5. Schedule 5: Reporting Requirements: Templates and schedules for required financial and property management reports
6. Schedule 6: Insurance Details: Specific insurance requirements and current policy details
7. Appendix A: Property Condition Report: Detailed report on the property's condition at the start of the management agreement
8. Appendix B: Key Register: Register of all keys, security devices, and access codes
9. Appendix C: Property Compliance Certificates: Copies of current compliance certificates and safety reports
Approved Maintenance Limit
Authority
Business Day
Commencement Date
Common Areas
Confidential Information
Emergency Repairs
Expiry Date
Fees
Financial Year
Force Majeure Event
GST
Improvements
Initial Term
Insolvency Event
Lease
Legislation
Management Services
Operating Account
Owner
Owner's Representative
Permitted Use
Premises
Property
Property Manager
Property Management Services
Rent
Renewal Term
Representative
Schedule of Fees
Services
Tenancy Agreement
Tenant
Term
Trust Account
Working Day
Writing
Term and Renewal
Authority
Property Manager Duties
Owner Obligations
Fees and Commissions
Financial Management
Rent Collection
Maintenance and Repairs
Emergency Procedures
Insurance
Compliance
Health and Safety
Reporting
Property Inspections
Tenant Management
Marketing
Confidentiality
Privacy
Intellectual Property
Liability
Indemnification
Force Majeure
Termination
Assignment
Dispute Resolution
Notices
Governing Law
Variation
Severability
Entire Agreement
GST
Anti-Money Laundering
Record Keeping
Conflicts of Interest
Real Estate
Property Management
Commercial Property
Residential Property
Holiday Accommodation
Student Accommodation
Retirement Living
Industrial Property
Retail Property
Mixed-Use Development
Legal
Property Management
Operations
Asset Management
Facilities Management
Compliance
Finance
Administrative Services
Customer Service
Contract Management
Property Manager
Real Estate Agent
Property Owner
Asset Manager
Facilities Manager
Operations Manager
Portfolio Manager
Real Estate Director
Body Corporate Manager
Compliance Officer
Legal Counsel
Contract Administrator
Property Administrator
Leasing Manager
Building Manager
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