1. Emergency Services: Include when 24/7 emergency maintenance services are part of the agreement

2. Equipment and Materials: Include when specific equipment or materials are to be provided by either party

3. Warranties: Include when specific warranties for workmanship or materials are offered

4. Subcontracting: Include when the service provider may need to engage subcontractors

5. Performance Penalties: Include when specific penalties for missing service levels are required

6. Environmental Requirements: Include when maintenance activities have environmental implications

7. Training and Documentation: Include when staff training or maintenance documentation is part of the service

8. Intellectual Property: Include when maintenance involves proprietary systems or technology

1. Schedule 1 - Service Specifications: Detailed description of maintenance tasks, frequencies, and procedures

2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and charging structures

3. Schedule 3 - Service Level Requirements: Specific metrics, KPIs, and performance standards

4. Schedule 4 - Site Details: Information about maintenance locations and access requirements

5. Schedule 5 - Equipment Register: List of equipment covered under the maintenance agreement

6. Schedule 6 - Contact Details: Key contacts for both parties including emergency contacts

7. Appendix A - Maintenance Checklist: Standard checklist for routine maintenance tasks

8. Appendix B - Incident Report Template: Template for reporting maintenance issues or incidents