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1. Parties: Identifies the insurer and insurance agent/broker, including their legal status and contact details
2. Background: Outlines the context of the agreement, including the insurer's business, agent's qualifications, and mutual intention to enter into an agency relationship
3. Definitions: Defines key terms used throughout the agreement, including technical insurance terms and agreement-specific terminology
4. Appointment and Scope: Details the formal appointment of the agent and defines the territorial and product scope of the agency
5. Agent's Authority: Specifies the extent and limitations of the agent's authority to act on behalf of the insurer
6. Regulatory Compliance: Addresses compliance requirements under NZ law, including licensing, registration, and conduct obligations
7. Duties and Responsibilities: Lists the specific duties and responsibilities of both the agent and the insurer
8. Commission and Payment Terms: Details the commission structure, payment terms, and related financial arrangements
9. Premium Handling: Specifies procedures for handling insurance premiums in accordance with the Insurance Intermediaries Act 1994
10. Records and Reporting: Outlines record-keeping requirements and reporting obligations
11. Confidentiality and Privacy: Addresses confidentiality obligations and compliance with the Privacy Act 2020
12. Intellectual Property: Covers the use of trademarks, branding, and other intellectual property
13. Professional Indemnity: Sets out professional indemnity insurance requirements for the agent
14. Termination: Details the circumstances and procedures for termination of the agreement
15. Post-Termination Obligations: Specifies obligations and restrictions following termination
16. General Provisions: Includes standard contractual provisions such as notices, amendments, and governing law
1. Sub-Agents: Include when the agent is permitted to appoint sub-agents, specifying conditions and oversight requirements
2. Training Requirements: Include when specific training or certification requirements are needed for the agent's staff
3. Marketing and Advertising: Include when the agent will be involved in marketing activities for the insurer's products
4. Claims Handling Authority: Include when the agent is granted authority to handle claims on behalf of the insurer
5. IT Systems and Integration: Include when specific technology systems or integrations are required
6. Performance Targets: Include when specific performance metrics and targets are part of the agreement
7. Territory Exclusivity: Include when the agent is granted exclusive rights in specific territories
8. Disaster Recovery: Include when specific business continuity and disaster recovery procedures are required
1. Schedule 1 - Commission Rates: Detailed breakdown of commission rates for different insurance products and categories
2. Schedule 2 - Authorized Insurance Products: List of insurance products the agent is authorized to sell or promote
3. Schedule 3 - Territory Definition: Detailed description of the geographical territory covered by the agreement
4. Schedule 4 - Service Level Requirements: Specific service standards and performance metrics
5. Schedule 5 - Reporting Templates: Standard formats for required regular reports
6. Appendix A - Required Documentation: List of documentation required for policy applications and claims
7. Appendix B - Compliance Procedures: Detailed compliance procedures and checklists
8. Appendix C - Brand Guidelines: Guidelines for use of insurer's branding and marketing materials
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