Delivery Partner Agreement for New Zealand

Delivery Partner Agreement Template for New Zealand

A comprehensive legal agreement governed by New Zealand law that establishes the relationship between a company and its delivery partners who operate as independent contractors. The agreement covers essential aspects including service terms, payment structures, operational requirements, health and safety obligations, and compliance with New Zealand regulations. It is designed to protect both parties' interests while ensuring clarity in responsibilities, performance expectations, and legal obligations under New Zealand's commercial and employment framework.

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What is a Delivery Partner Agreement?

This Delivery Partner Agreement is designed for use in New Zealand's growing gig economy and logistics sector, establishing the legal framework for relationships between service providers and independent delivery partners. It incorporates key requirements under New Zealand law, including considerations from the Contract and Commercial Law Act 2017, Fair Trading Act 1986, and Health and Safety at Work Act 2015. The agreement is particularly relevant for businesses operating delivery services, whether through digital platforms or traditional logistics models, and includes comprehensive provisions for operational requirements, payment terms, service standards, and risk allocation. It's structured to maintain clear independent contractor status while ensuring compliance with New Zealand's regulatory requirements.

What sections should be included in a Delivery Partner Agreement?

1. Parties: Identification of the contracting parties - the company and the delivery partner

2. Background: Context of the agreement and brief description of the business relationship

3. Definitions: Definitions of key terms used throughout the agreement

4. Appointment and Scope: Terms of appointment and scope of delivery partner services

5. Independent Contractor Status: Clear establishment of independent contractor relationship

6. Delivery Partner Obligations: Core responsibilities and service standards expected from the delivery partner

7. Company Obligations: Company's commitments and responsibilities to the delivery partner

8. Payment Terms: Payment structure, calculation methods, and payment timing

9. Health and Safety: Health and safety requirements and responsibilities

10. Insurance and Liability: Insurance requirements and allocation of liability

11. Term and Termination: Duration of agreement and termination provisions

12. Confidentiality: Protection of confidential information

13. Data Protection: Handling of personal and business data

14. Dispute Resolution: Process for resolving disputes

15. General Provisions: Standard boilerplate clauses including governing law

What sections are optional to include in a Delivery Partner Agreement?

1. Equipment and Technology: Used when company provides specific equipment or technology to delivery partners

2. Performance Metrics: Include when implementing specific KPIs or performance measurement systems

3. Training Requirements: Required when specific training or certifications are needed

4. Branding and Uniform: Include when delivery partners must comply with specific branding requirements

5. Non-Compete: Used when restricting delivery partners from working with competitors

6. Vehicle Requirements: Include when specific vehicle standards or types are required

7. Sustainability Commitments: Used when implementing specific environmental or sustainability requirements

8. Customer Interaction Protocol: Include when delivery partners have direct customer contact responsibilities

What schedules should be included in a Delivery Partner Agreement?

1. Schedule 1 - Fee Schedule: Detailed breakdown of payment rates, bonuses, and incentives

2. Schedule 2 - Service Areas: Definition of geographical areas covered by the agreement

3. Schedule 3 - Service Level Requirements: Detailed service standards and performance metrics

4. Schedule 4 - Operating Procedures: Detailed operational processes and requirements

5. Schedule 5 - Insurance Requirements: Specific insurance types and coverage levels required

6. Appendix A - Technology Requirements: Technical specifications for any required technology or equipment

7. Appendix B - Health and Safety Guidelines: Detailed health and safety procedures and requirements

8. Appendix C - Complaint Handling Procedures: Process for handling customer complaints and issues

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Jurisdiction

New Zealand

Publisher

Genie AI

Cost

Free to use
Relevant legal definitions
Clauses
Relevant Industries

Logistics and Transportation

E-commerce

Food and Beverage Delivery

Retail

Courier Services

On-demand Delivery Services

Healthcare Delivery

Grocery Delivery

Digital Platforms

Relevant Teams

Legal

Operations

Compliance

Risk Management

Partner Relations

Fleet Management

Supply Chain

Procurement

Business Development

Logistics

Relevant Roles

Operations Manager

Legal Counsel

Delivery Operations Director

Contract Manager

Fleet Manager

Logistics Coordinator

Compliance Officer

Partner Relations Manager

Risk Manager

Business Development Manager

Supply Chain Manager

Procurement Manager

Industries
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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