Delivery Partner Agreement Template for New Zealand

1. Equipment and Technology: Used when company provides specific equipment or technology to delivery partners

2. Performance Metrics: Include when implementing specific KPIs or performance measurement systems

3. Training Requirements: Required when specific training or certifications are needed

4. Branding and Uniform: Include when delivery partners must comply with specific branding requirements

5. Non-Compete: Used when restricting delivery partners from working with competitors

6. Vehicle Requirements: Include when specific vehicle standards or types are required

7. Sustainability Commitments: Used when implementing specific environmental or sustainability requirements

8. Customer Interaction Protocol: Include when delivery partners have direct customer contact responsibilities

1. Schedule 1 - Fee Schedule: Detailed breakdown of payment rates, bonuses, and incentives

2. Schedule 2 - Service Areas: Definition of geographical areas covered by the agreement

3. Schedule 3 - Service Level Requirements: Detailed service standards and performance metrics

4. Schedule 4 - Operating Procedures: Detailed operational processes and requirements

5. Schedule 5 - Insurance Requirements: Specific insurance types and coverage levels required

6. Appendix A - Technology Requirements: Technical specifications for any required technology or equipment

7. Appendix B - Health and Safety Guidelines: Detailed health and safety procedures and requirements

8. Appendix C - Complaint Handling Procedures: Process for handling customer complaints and issues