IT Outsourcing Agreement Template for Netherlands

1. Personnel Transfer: Required when the outsourcing involves transfer of employees under Dutch law

2. Hardware and Assets: Include when physical assets or hardware are provided as part of the service

3. Disaster Recovery: Detailed section needed for critical services requiring specific DR arrangements

4. Regulatory Compliance: Required for regulated industries or when handling sensitive data

5. Anti-Bribery and Corruption: Include for international services or when required by corporate policies

6. Environmental Requirements: Include when services have significant environmental impact

7. Subcontracting: Required when supplier needs right to subcontract certain services

8. Change Control: Detailed procedures for when significant service changes are anticipated

1. Schedule 1 - Service Description: Detailed technical and operational description of services

2. Schedule 2 - Service Levels and KPIs: Detailed service levels, measurement methods, and penalties

3. Schedule 3 - Charges: Detailed pricing, rate cards, and payment milestones

4. Schedule 4 - Customer Dependencies: Customer obligations and requirements for service delivery

5. Schedule 5 - GDPR Processing Details: Mandatory schedule detailing all aspects of personal data processing

6. Schedule 6 - Security Requirements: Detailed security policies and procedures

7. Schedule 7 - Governance and Reporting: Detailed governance structure, meetings, and reports

8. Schedule 8 - Form of Change Order: Template for documenting agreed changes

9. Schedule 9 - Exit Plan: Detailed exit management and migration procedures

10. Appendix A - Key Personnel: List of key personnel from both parties

11. Appendix B - Approved Subcontractors: List of pre-approved subcontractors if applicable