The Client Agreement serves as the foundational document for establishing professional service relationships under Dutch law. It is specifically designed for situations where a service provider needs to formalize their relationship with clients, whether they are businesses or individuals. This contract type is essential for clearly defining the scope of services, payment terms, and mutual obligations while ensuring compliance with Dutch legal requirements, including the Dutch Civil Code and EU regulations such as GDPR. The agreement is particularly valuable for businesses operating in the Netherlands or those serving Dutch clients, as it incorporates jurisdiction-specific legal requirements while maintaining flexibility to accommodate various service types and business needs. It includes comprehensive provisions for data protection, confidentiality, intellectual property rights, and liability limitations, making it suitable for both straightforward service arrangements and complex professional relationships.
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1. Parties: Identification and details of the contracting parties, including registered addresses and company details
2. Background: Context of the agreement and brief description of the parties' intention to enter into the client relationship
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of services to be provided by the service provider
5. Duration and Termination: Term of the agreement, renewal provisions, and termination conditions
6. Fees and Payment: Payment terms, fee structure, invoicing details, and payment methods
7. Service Provider's Obligations: Key responsibilities and commitments of the service provider
8. Client's Obligations: Key responsibilities and commitments of the client
9. Confidentiality: Provisions regarding the handling of confidential information
10. Data Protection: GDPR compliance and data processing terms
11. Intellectual Property: Ownership and usage rights of intellectual property
12. Liability and Indemnification: Limitation of liability and indemnification provisions
13. Force Majeure: Provisions for unforeseen circumstances and their impact on obligations
14. Governing Law and Jurisdiction: Specification of Dutch law as governing law and jurisdiction for disputes
15. General Provisions: Standard boilerplate clauses including severability, entire agreement, and amendments
1. Service Levels: Specific performance metrics and service levels, included when providing technical or ongoing services
2. Compliance with Industry Regulations: Included when services are subject to specific industry regulations
3. Insurance: Insurance requirements and coverage details, included for high-risk services
4. Anti-Corruption and Sanctions: Include for international clients or when dealing with regulated industries
5. Assignment and Subcontracting: Include when there's possibility of assignment or use of subcontractors
6. Change Control: Include for complex services where scope changes are likely
7. Business Continuity: Include for critical services requiring disaster recovery planning
8. Exit Management: Include for complex services requiring detailed termination procedures
1. Schedule 1 - Service Description: Detailed description of services, methodologies, and deliverables
2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and payment terms
3. Schedule 3 - Service Levels: Detailed service level agreements and performance metrics
4. Schedule 4 - Data Processing Agreement: Detailed GDPR-compliant data processing terms
5. Schedule 5 - Contact Details: Key contacts and escalation procedures
6. Appendix A - Security Requirements: Information security requirements and procedures
7. Appendix B - Technical Requirements: Technical specifications and requirements
8. Appendix C - Change Request Form: Standard form for requesting changes to services
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