Supply of services agreement Template for Netherlands

A Supply of services agreement sets out the terms when one party provides professional services to another in the Dutch market. It covers key elements like the scope of work, payment terms, and service levels that both parties must follow. Common in sectors like IT, consulting, and professional services, these agreements help protect both service providers and their clients.

Under Dutch contract law, these agreements need clear definitions of deliverables, timelines, and liability limits. They also typically include important clauses about intellectual property rights, confidentiality, and data protection under the GDPR. Having a well-drafted services agreement helps prevent disputes and ensures smooth business relationships.

Use a Supply of services agreement any time your business provides or receives professional services in the Netherlands. This includes situations like hiring consultants, outsourcing IT work, engaging marketing agencies, or bringing in external trainers. The agreement becomes essential before starting any significant service relationship, especially when the work involves valuable intellectual property or sensitive data.

It's particularly important to put this agreement in place when dealing with long-term service relationships, complex deliverables, or services that impact your core business operations. Dutch law requires clear documentation of service arrangements, and having this agreement helps meet compliance requirements while protecting both parties' interests throughout the service period.

• Standard Service Agreement: Basic version covering general service provisions, payment terms, and basic liability - ideal for straightforward business services
• Professional Services Agreement: Enhanced version with detailed quality standards and specialized terms - commonly used for consulting or technical services
• Framework Service Agreement: Designed for ongoing services with multiple work orders or statements of work
• Project-Based Agreement: Focused on specific deliverables and milestones, often including detailed scope descriptions
• Managed Services Agreement: Comprehensive version for complex, continuous services with detailed SLAs and performance metrics

• Service Providers: Companies or professionals offering specialized services, from IT consultants to marketing agencies, who need to define their service scope and obligations
• Business Clients: Organizations receiving services who want to ensure clear deliverables, quality standards, and protection of their interests
• Legal Counsel: In-house or external lawyers who draft and review these agreements to ensure compliance with Dutch law
• Project Managers: Professionals who oversee service delivery and rely on these agreements for project governance
• Compliance Officers: Team members ensuring the agreement meets regulatory requirements, especially regarding data protection and privacy

• Service Details: Clearly define the scope, deliverables, timelines, and quality standards of services to be provided
• Party Information: Gather complete legal names, registration numbers, and authorized representatives of both parties
• Payment Terms: Document fee structures, payment schedules, invoicing requirements, and any performance-based incentives
• Service Levels: Specify performance metrics, response times, and quality standards that must be met
• Compliance Requirements: Note relevant Dutch regulations, data protection rules, and industry-specific requirements
• Risk Management: Define liability limits, insurance requirements, and termination conditions

• Party Details: Full legal names, addresses, and registration numbers of service provider and client
• Service Description: Detailed scope of services, deliverables, and performance standards
• Duration & Termination: Contract period, renewal terms, and conditions for ending the agreement
• Payment Terms: Fee structure, invoicing schedule, and payment conditions under Dutch law
• Liability & Insurance: Limitations of liability, indemnification requirements, and insurance obligations
• Data Protection: GDPR compliance measures and data handling procedures
• Dispute Resolution: Choice of Dutch law, jurisdiction, and dispute settlement procedures

A Supply of services agreement differs significantly from a Supply of goods agreement in several key aspects, though both are common in Dutch business transactions. Understanding these differences helps you choose the right agreement for your situation.

• Nature of Exchange: Services agreements focus on ongoing professional work, expertise, or labor, while goods agreements deal with tangible product transfers
• Performance Metrics: Service agreements typically include quality standards and KPIs for ongoing work, whereas goods agreements focus on product specifications and delivery terms
• Duration: Service agreements often cover continuing relationships with multiple deliverables, while goods agreements usually involve discrete transactions
• Legal Framework: Service agreements fall under Dutch contract law for services (overeenkomst van opdracht), while goods agreements are governed by sales law (koopovereenkomst)
• Liability Structure: Service agreements emphasize professional responsibility and performance standards, while goods agreements focus on product quality and warranties