A Complaint Letter For Poor Quality Of Clothes is a formal document used when a consumer needs to address issues with substandard clothing purchases in Nigeria. This document is typically employed when initial verbal or informal complaints have not resulted in satisfactory resolution. The letter should reference relevant Nigerian consumer protection laws, including the Consumer Protection Act 1992 and the Federal Competition and Consumer Protection Act 2018, to strengthen the complaint's legitimacy. It includes detailed documentation of the quality issues, purchase information, previous communication attempts, and specific requests for resolution. The document serves both as a formal complaint and potentially as evidence should the matter escalate to consumer protection authorities or legal proceedings. Its effectiveness relies on clear documentation of the issues, professional tone, and proper citation of relevant consumer rights under Nigerian law.

1. Sender's Details: Full name, address, contact information, and customer reference number if applicable

2. Recipient's Details: Store name, department, full address, and any relevant reference numbers

3. Date of Letter: Current date in formal format

4. Subject Line: Clear indication that this is a complaint about poor quality clothing

5. Purchase Information: Details of when and where the item was purchased, including date, store location, and price

6. Product Description: Specific details about the clothing items including brand, size, color, and product codes

7. Description of Issues: Detailed explanation of quality problems, defects, or issues encountered

8. Impact Statement: How the poor quality has affected you and why it's unacceptable

9. Previous Contact: Summary of any previous attempts to resolve the issue

10. Requested Resolution: Clear statement of what remedy you are seeking (refund, replacement, etc.)

11. Closing Statement: Professional closing with expected timeframe for response