1. Witness Statements: Include if there were witnesses to the delivery or damage, such as delivery personnel or family members

2. Expert Assessment: Include if a furniture expert or independent assessor has evaluated the damage

3. Safety Concerns: Include if the damage poses any safety risks to users

4. Warranty Information: Include if the furniture came with a specific warranty that covers the type of damage

5. Legal Rights Citation: Include references to specific consumer protection laws if previous attempts at resolution have failed

1. Photographs: Clear, dated photographs showing the damage from multiple angles

2. Purchase Documentation: Copies of receipt, invoice, delivery note, and warranty card

3. Communication Records: Copies of previous emails, letters, or notes from phone conversations regarding the issue

4. Expert Reports: Any professional assessments or reports about the damage, if applicable

5. Product Information: Original product specifications, marketing materials, or catalog entries showing the expected condition