1. Service Levels: Detailed performance metrics and standards, used when specific service levels need to be maintained

2. Data Protection: Provisions for handling personal data, required when personal data processing is involved

3. Force Majeure: Provisions for unforeseen circumstances, particularly relevant in long-term or high-value contracts

4. Change Control: Process for managing changes to services or terms, useful in complex or long-term engagements

5. Insurance: Insurance requirements and obligations, important for high-risk services

6. Anti-Bribery and Corruption: Compliance with anti-corruption laws, particularly important for international contracts

7. Transition and Exit: Provisions for handover at contract end, important for critical business services

8. Business Continuity: Requirements for service continuity, important for essential services

9. Regulatory Compliance: Specific regulatory obligations, required for regulated industries

1. Schedule 1 - Service Description: Detailed specification of services or deliverables

2. Schedule 2 - Fees and Payment Schedule: Detailed breakdown of fees, rates, and payment milestones

3. Schedule 3 - Service Levels and KPIs: Detailed performance metrics and measurement criteria

4. Schedule 4 - Client Materials and Requirements: List of materials, access, or information to be provided by the client

5. Schedule 5 - Key Personnel: Details of key team members and their roles

6. Schedule 6 - Form of Change Order: Template for documenting agreed changes to services or terms

7. Appendix A - Technical Requirements: Technical specifications or requirements

8. Appendix B - Security Requirements: Information security requirements and protocols