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1. Parties: Identification of all parties involved in the agreement, including full legal names and addresses
2. Background: Context of the warranty and release agreement, including the product or service covered
3. Definitions: Clear definitions of key terms used throughout the document
4. Warranty Terms: Detailed description of the warranty coverage, duration, and conditions
5. Warranty Limitations: Specific limitations and exclusions from the warranty coverage
6. Release of Liability: Terms of liability release, including scope and extent of the release
7. Claims Process: Procedure for making warranty claims and the response timeline
8. Maintenance Requirements: Required maintenance and conditions to maintain warranty validity
9. Dispute Resolution: Process for handling disputes related to warranty claims or liability issues
10. Governing Law: Specification of Malaysian law as governing law and jurisdiction
11. Entire Agreement: Statement that this document represents the complete agreement between parties
1. Transfer of Warranty: Terms for transferring warranty to subsequent owners - include for products likely to be resold
2. Extended Coverage Options: Additional warranty coverage options available for purchase - include when offering tiered warranty plans
3. Commercial Use Provisions: Special terms for commercial use of the product - include for products that may be used commercially
4. International Coverage: Terms for warranty coverage outside Malaysia - include for products sold internationally
5. Insurance Requirements: Specific insurance requirements for warranty coverage - include for high-value items
6. Registration Requirements: Product registration requirements for warranty activation - include when registration system exists
1. Schedule A - Product Specifications: Detailed specifications of the product(s) covered by the warranty
2. Schedule B - Warranty Coverage Details: Comprehensive list of covered and excluded components/situations
3. Schedule C - Maintenance Schedule: Required maintenance intervals and procedures to maintain warranty
4. Appendix 1 - Claim Form: Standard form for submitting warranty claims
5. Appendix 2 - Authorized Service Centers: List of approved service centers for warranty repairs
6. Appendix 3 - Documentation Requirements: List of required documents for warranty claims
Authorized Service Center
Claim
Commencement Date
Covered Components
Defect
Extended Warranty Period
Manufacturer
Normal Wear and Tear
Original Purchase
Product
Purchase Price
Purchaser
Service Provider
Standard Warranty Period
Supplier
Territory
User Manual
Warranty Coverage
Warranty Registration
Warranty Service
Warranty Claim Form
Maintenance Schedule
Material Defect
Repair Service
Replacement Part
Serial Number
Specifications
Valid Proof of Purchase
Workmanship
Liability Release
Indemnification
Force Majeure
Dispute Resolution
Governing Law
Severability
Amendment
Assignment
Notices
Entire Agreement
Product Registration
Claim Procedures
Warranty Limitations
Maintenance Requirements
Termination
Compliance with Laws
Risk Allocation
Representation and Warranties
Remedies
Time Limitation
Geographic Scope
Modification
Waiver
Third Party Rights
Survival
Manufacturing
Retail
Automotive
Electronics
Consumer Goods
Industrial Equipment
Construction
Technology
Home Appliances
Medical Devices
Furniture
Machinery
Transportation
Energy
Legal
Product Development
Quality Assurance
Customer Service
Operations
Compliance
Risk Management
Sales
Technical Support
After-Sales Service
Contract Administration
Legal Counsel
Product Manager
Quality Assurance Manager
Customer Service Manager
Operations Director
Compliance Officer
Risk Manager
Sales Director
Technical Support Manager
Service Center Manager
Warranty Administrator
Contract Administrator
Business Development Manager
After-Sales Service Manager
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