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1. Parties: Identifies and provides full details of the parties entering into the agreement, including registration numbers for companies
2. Background: Sets out the context of the agreement and brief description of the software being sold
3. Definitions: Defines key terms used throughout the agreement, including technical terms specific to the software
4. Software License Grant: Specifies the type, scope, and limitations of the software license being granted
5. Delivery and Installation: Details the method and timing of software delivery and installation requirements
6. Payment Terms: Specifies the price, payment schedule, and payment methods
7. Acceptance Testing: Outlines the acceptance testing procedure and criteria for software approval
8. Warranties and Representations: Details warranties provided for the software and representations made by both parties
9. Intellectual Property Rights: Clarifies ownership of IP rights and any restrictions on use
10. Confidentiality: Defines confidential information and obligations regarding its protection
11. Term and Termination: Specifies the duration of the agreement and circumstances for termination
12. Limitation of Liability: Sets out the extent and limitations of each party's liability
13. Governing Law and Jurisdiction: Specifies Malaysian law as governing law and jurisdiction for disputes
14. General Provisions: Includes standard boilerplate clauses such as force majeure, notices, and assignment
1. Source Code Escrow: Optional section for situations where source code needs to be held in escrow for business continuity
2. Training Services: Include when the agreement includes training provision for the customer's staff
3. Data Protection: Required when the software processes personal data, ensuring compliance with PDPA 2010
4. Maintenance and Support: Include if ongoing maintenance and support services are part of the agreement
5. Third-Party Software: Required when the software incorporates third-party components or dependencies
6. Export Control: Include for software subject to export control regulations
7. Service Level Agreement: Optional for software that requires specific performance levels or uptime guarantees
8. Change Control: Include for contracts where software modifications or customizations are anticipated
1. Schedule 1 - Software Description: Detailed technical specifications and functionality of the software
2. Schedule 2 - License Terms: Detailed terms of the software license including usage restrictions
3. Schedule 3 - Pricing and Payment Schedule: Detailed breakdown of prices, payment milestones, and payment terms
4. Schedule 4 - Service Level Agreement: Technical performance metrics, response times, and service standards
5. Schedule 5 - Support and Maintenance Services: Details of support services, maintenance procedures, and response times
6. Schedule 6 - Acceptance Testing Procedures: Detailed testing protocols and acceptance criteria
7. Appendix A - Technical Requirements: Customer's technical environment and implementation requirements
8. Appendix B - Contact Details: Key contacts for both parties for various aspects of the agreement
Acceptance Testing
Agreement
Authorized Users
Business Day
Confidential Information
Documentation
Effective Date
Enhancement
Error
Fees
Implementation Schedule
Installation
Intellectual Property Rights
License
License Term
Maintenance Services
Personal Data
Purchase Order
Security Requirements
Software
Software Updates
Source Code
Specifications
Support Services
System Requirements
Technical Support
Territory
Third Party Software
User Manual
Warranty Period
Work Product
Delivery and Installation
Acceptance Testing
Payment Terms
Software Documentation
Intellectual Property Rights
Warranties
Support and Maintenance
Confidentiality
Data Protection
Liability Limitation
Force Majeure
Termination
Assignment
Dispute Resolution
Governing Law
Indemnification
Training
Security Requirements
Service Levels
Audit Rights
Insurance
Notices
Entire Agreement
Amendment
Severability
Third Party Rights
Export Control
Anti-Corruption
Survival
Information Technology
Financial Services
Healthcare
Education
Manufacturing
Retail
Telecommunications
Professional Services
Government
E-commerce
Banking
Insurance
Logistics
Construction
Energy
Legal
Information Technology
Procurement
Compliance
Sales
Business Development
Project Management
Software Development
Vendor Management
Commercial Operations
Risk Management
Finance
Technical Operations
Product Management
Chief Technology Officer
IT Director
Procurement Manager
Legal Counsel
Software Development Manager
Sales Director
Contract Manager
Chief Information Officer
Compliance Officer
Commercial Director
Business Development Manager
IT Project Manager
Software License Manager
Vendor Management Officer
Technology Acquisition Specialist
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