1. Service Level Agreement: Include when specific performance metrics and service levels need to be guaranteed

2. Security Requirements: Include for services involving sensitive data or requiring specific security measures

3. Acceptable Use Policy: Include for digital services to define acceptable and prohibited uses

4. Third-Party Integration: Include when service involves integration with third-party services or platforms

5. Disaster Recovery: Include for critical services requiring business continuity provisions

6. User Content: Include when users can create, upload, or share content through the service

7. API Terms: Include when providing API access as part of the service

1. Schedule 1 - Service Specifications: Detailed technical specifications and features of the service

2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, charges, and payment terms

3. Schedule 3 - Service Level Metrics: Specific performance metrics, targets, and measurement methods

4. Schedule 4 - Support Services: Details of support services, response times, and escalation procedures

5. Appendix A - Data Processing Agreement: Specific terms for personal data processing in compliance with PDPA

6. Appendix B - Security Requirements: Detailed security protocols and requirements

7. Appendix C - Acceptable Use Policy: Detailed rules and restrictions for service usage