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1. Parties: Identification of the retailer and customer, including full legal names and registration/identification numbers
2. Background: Context of the retail relationship and general purpose of the agreement
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Agreement: Details of products/services covered under the agreement
5. Price and Payment Terms: Pricing structure, payment methods, and payment timing
6. Delivery and Collection: Terms regarding delivery or collection of goods
7. Title and Risk: Transfer of ownership and risk in the goods
8. Warranties and Returns: Product warranties and return policies
9. Rights and Obligations: Key responsibilities of both parties
10. Term and Termination: Duration of agreement and termination conditions
11. Limitation of Liability: Limits on liability of both parties
12. Force Majeure: Provisions for unforeseen circumstances
13. Governing Law: Specification of Malaysian law as governing law
14. Dispute Resolution: Process for resolving disputes
15. General Provisions: Standard boilerplate clauses including notices, entire agreement, etc.
1. Exclusive Territory: Used when granting exclusive sales rights in specific geographic areas
2. Minimum Purchase Requirements: Include when establishing minimum order quantities or values
3. Marketing and Promotion: Required for agreements involving joint marketing efforts or specific promotional requirements
4. Data Protection: Detailed section needed when significant customer data collection is involved
5. Quality Control: Important for agreements involving branded or specialized products
6. Training Requirements: Necessary when product sales require specific training or certification
7. Insurance Requirements: Include when specific insurance coverage is required for high-value or high-risk products
8. Intellectual Property Rights: Required when branded products or licensed materials are involved
1. Schedule 1 - Product List: Detailed list of products covered under the agreement with specifications
2. Schedule 2 - Price List: Comprehensive pricing information including any volume discounts
3. Schedule 3 - Delivery Terms: Specific delivery timeframes and conditions for different products/regions
4. Schedule 4 - Returns Procedure: Detailed process for handling returns and warranties
5. Schedule 5 - Quality Standards: Specific quality requirements and testing procedures if applicable
6. Schedule 6 - Service Level Agreement: Performance metrics and service standards
7. Appendix A - Form Documents: Standard forms for orders, returns, and other routine processes
8. Appendix B - Technical Specifications: Detailed technical requirements for products where applicable
Business Day
Confidential Information
Customer
Defect
Delivery
Delivery Location
Force Majeure Event
Goods
Identity Card
Intellectual Property Rights
Invoice
Order
Payment Date
Price
Product Specification
Purchase Order
Quality Standards
Retailer
Returns Policy
Sales Tax
Services
Store
Term
Territory
Trading Hours
Transaction
Warranty
Working Hours
Product Quality
Pricing
Payment Terms
Delivery
Title and Risk
Warranties
Returns and Refunds
Product Specifications
Customer Rights
Confidentiality
Force Majeure
Limitation of Liability
Indemnification
Termination
Dispute Resolution
Governing Law
Data Protection
Consumer Protection
Product Safety
Intellectual Property
Compliance with Laws
Notice
Assignment
Entire Agreement
Severability
Waiver
Amendment
Third Party Rights
Counterparts
Retail
Consumer Goods
Fashion and Apparel
Electronics
Home and Furniture
Food and Beverage
Luxury Goods
Sporting Goods
Health and Beauty
Department Stores
E-commerce
Telecommunications
Automotive Parts
Books and Stationery
Legal
Operations
Sales
Compliance
Commercial
Customer Service
Risk Management
Administration
Procurement
Business Development
Contract Management
Retail Operations Manager
Store Manager
Sales Director
Legal Counsel
Compliance Officer
Commercial Director
Business Development Manager
E-commerce Manager
Customer Service Manager
Retail Area Manager
Contract Administrator
Risk Manager
Chief Operating Officer
Procurement Manager
Sales Administration Manager
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