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1. Parties: Identification and details of all parties entering into the agreement
2. Background: Context of the agreement and relationship between the parties
3. Definitions and Interpretation: Definitions of key terms and interpretation rules
4. Scope of Agreement: Types of disputes covered by the agreement
5. Primary Dispute Resolution Method: Main method of dispute resolution (e.g., arbitration, mediation)
6. Notice of Dispute: Process for initiating dispute resolution procedures
7. Appointment of Neutrals: Process for selecting mediators, arbitrators, or other neutral parties
8. Procedural Rules: Rules governing the conduct of dispute resolution proceedings
9. Confidentiality: Obligations regarding confidentiality of proceedings and information
10. Costs and Fees: Allocation of costs and payment of fees
11. Enforcement: Provisions for enforcing decisions or settlements
12. Governing Law: Specification of Malaysian law as governing law
13. General Provisions: Standard clauses including notices, amendments, and severability
1. Multi-tiered Dispute Resolution: Used when parties want to establish progressive steps (e.g., negotiation, then mediation, then arbitration)
2. Emergency Relief: Include when parties need provisions for urgent interim relief
3. International Provisions: Required when agreement involves international parties or cross-border disputes
4. Industry-Specific Procedures: Include for specialized industries with unique dispute resolution requirements
5. Expert Determination: Used when technical or specialized matters may require expert evaluation
6. Online Dispute Resolution: Include provisions for virtual proceedings and electronic communications
7. Language of Proceedings: Necessary when parties are from different linguistic backgrounds
8. Limitation of Liability: Optional provisions limiting liability of neutrals or institutions
1. Schedule 1: Dispute Resolution Procedures: Detailed procedures for conducting dispute resolution proceedings
2. Schedule 2: Fee Schedule: Breakdown of fees for different types of proceedings and services
3. Schedule 3: Notice Forms: Template forms for initiating disputes and other formal notifications
4. Schedule 4: Code of Conduct: Guidelines for conduct of neutrals and parties during proceedings
5. Schedule 5: Timeline Framework: Standard timelines for various stages of dispute resolution
6. Appendix A: List of Approved Institutions: List of recognized arbitration/mediation institutions
7. Appendix B: Confidentiality Undertaking: Standard form for confidentiality commitments by participants
Arbitration
Arbitrator
Award
Business Day
Claim
Claimant
Confidential Information
Counter-Claim
Dispute
Dispute Notice
Emergency Relief
Expert
Expert Determination
Governing Law
Hearing
Institution
Mediation
Mediator
Notice
Party
Proceedings
Reference
Representative
Resolution
Response
Rules
Settlement
Statement of Case
Tribunal
Definitions
Scope of Agreement
Notice of Dispute
Negotiation
Mediation
Arbitration
Expert Determination
Appointment of Neutrals
Confidentiality
Costs and Fees
Timeframes
Jurisdiction
Governing Law
Enforcement
Communications
Good Faith
Severability
Amendment
Entire Agreement
Assignment
Force Majeure
Notices
Third Party Rights
Waiver
Manufacturing
Financial Services
Technology
Construction
Real Estate
Healthcare
Energy
Telecommunications
Retail
Professional Services
Transportation
Agriculture
Education
Mining
International Trade
Legal
Compliance
Risk Management
Commercial Operations
Business Development
Executive Leadership
Procurement
Operations
International Business
Corporate Governance
Legal Counsel
Chief Legal Officer
Contract Manager
Compliance Officer
Risk Manager
Business Development Manager
Chief Executive Officer
Chief Operating Officer
Project Manager
Commercial Director
General Manager
Company Secretary
Head of Procurement
Operations Director
International Business Manager
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