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1. Parties: Identification of the water supplier and recipient, including registration details and licensing information
2. Background: Context of the agreement, including reference to relevant licenses, permits, and regulatory framework
3. Definitions: Detailed definitions of technical and legal terms used in the agreement
4. Supply Obligations: Core obligations regarding water supply, including quantity, pressure, and continuity of supply
5. Water Quality Standards: Specific quality requirements, testing protocols, and compliance with Malaysian drinking water standards
6. Delivery Points and Infrastructure: Specification of delivery points, metering arrangements, and infrastructure responsibilities
7. Price and Payment Terms: Pricing structure, billing procedures, and payment terms
8. Term and Renewal: Duration of the agreement and conditions for renewal
9. Maintenance and Operations: Responsibilities for maintenance, repairs, and operational procedures
10. Emergency Procedures: Protocols for handling supply disruptions and emergency situations
11. Compliance and Reporting: Regulatory compliance requirements and reporting obligations
12. Liability and Indemnity: Allocation of risks and responsibilities between parties
13. Termination: Grounds and procedures for contract termination
14. Governing Law and Dispute Resolution: Applicable law and procedures for resolving disputes
1. Special Access Rights: Required when supplier needs specific access rights to customer premises
2. Alternative Supply Arrangements: Include when backup supply sources need to be specified
3. Environmental Protection Measures: Include when supply involves environmentally sensitive areas
4. Development and Extension Works: Required when future infrastructure development is contemplated
5. Customer Service Standards: Include for retail supply contracts with service level commitments
6. Force Majeure: Detailed force majeure provisions for areas prone to natural disasters
7. Third Party Rights: Include when other parties may have rights under the agreement
1. Schedule 1 - Technical Specifications: Detailed technical requirements for water quality, pressure, and flow rates
2. Schedule 2 - Delivery Points: Maps and technical specifications of delivery points and connection infrastructure
3. Schedule 3 - Pricing Schedule: Detailed pricing structure, including any variation mechanisms
4. Schedule 4 - Testing Protocols: Procedures and frequencies for water quality testing
5. Schedule 5 - Emergency Contact Details: List of emergency contacts and escalation procedures
6. Schedule 6 - Maintenance Schedule: Planned maintenance schedules and procedures
7. Appendix A - Required Permits and Licenses: Copies of all relevant regulatory permits and licenses
8. Appendix B - Water Quality Standards: Detailed water quality parameters and acceptable ranges
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