Cease And Desist Letter For Bad Review Template for Malaysia

The Cease and Desist Letter For Bad Review is a crucial legal tool in Malaysia's digital commerce landscape, where online reviews can significantly impact business operations. This document is typically used when a business or individual believes a review crosses the line from fair criticism to defamation or malicious falsehood. It must comply with Malaysian legislation, including the Defamation Act 1957 and the Communications and Multimedia Act 1998, while respecting constitutional protections for free speech. The letter serves as a formal warning, documenting the disputed content, stating legal grounds for objection, and demanding specific remedial actions within a set timeframe. It's particularly relevant in today's digital economy where online reputation can directly affect business success, but must be used judiciously to balance legitimate business interests with consumer rights to express opinions.

1. Sender Details: Full legal name, address, and contact information of the sending party

2. Recipient Details: Full legal name, address, and contact information of the person who posted the review

3. Date: Current date of the letter

4. Subject Line: Clear identification that this is a cease and desist letter regarding defamatory review

5. Review Identification: Specific details of the review including date, platform, and exact content being disputed

6. Legal Basis: Citation of relevant laws and explanation of how the review violates these laws

7. Demands: Clear statement of required actions (removal of review, retraction, etc.)

8. Deadline: Specific timeframe for compliance with the demands

9. Legal Consequences: Statement of potential legal actions if demands are not met

10. Closing: Formal closing, signature block, and contact information for response