The Supplier Reference Letter is a crucial business document used when a supplier requires formal verification of their service quality and business relationship for various purposes, such as tender applications, new business acquisition, or accreditation processes. In the Maltese business environment, these letters must comply with local commercial law, data protection regulations, and defamation laws while providing accurate and verifiable information about the supplier's performance. The document typically includes details about the duration of the business relationship, types of services or products provided, performance quality, reliability, and adherence to contractual obligations. As a formal business document under Maltese jurisdiction, it carries legal weight and must be issued with due consideration to both the supplier's interests and legal compliance requirements.
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1. Letter Header: Company letterhead, date, reference number, and recipient details
2. Introduction: Purpose of the letter and confirmation of the business relationship
3. Relationship Overview: Duration and nature of the business relationship with the supplier
4. Services/Products Description: Brief description of products or services provided by the supplier
5. Performance Assessment: Evaluation of supplier's reliability, quality, and delivery performance
6. Closing Statement: Recommendation statement and willingness for future business
7. Authentication: Signature block with name, title, and contact information of the authorized person
1. Project Specifics: Details of specific notable projects or contracts - include when the supplier requests highlight of particular achievements
2. Financial Information: Information about payment history or contract values - include only if specifically requested and permitted
3. Quality Certifications: Mention of relevant quality certifications or compliance standards - include when supplier has notable certifications
4. Innovation/Value Add: Description of any innovative solutions or added value - include when supplier has demonstrated exceptional innovation
5. Environmental/CSR Performance: Information about environmental or social responsibility performance - include when relevant to supplier's services
1. Performance Metrics Summary: Optional attachment showing detailed performance statistics or KPIs
2. Project Completion Certificates: Copies of relevant completion certificates for major projects
3. Quality Certification Documents: Copies of relevant quality certifications or compliance documents
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