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1. Parties: Identification of the contracting authority and the framework supplier
2. Background: Context of the framework agreement, procurement process reference, and purpose
3. Definitions and Interpretation: Defined terms, rules of interpretation, and hierarchy of documents
4. Framework Agreement Structure: Establishment of framework, duration, and relationship with call-off contracts
5. Scope of Framework: Description of goods/services covered, exclusivity provisions, and any geographical limitations
6. Call-off Procedure: Process for awarding call-off contracts under the framework
7. Framework Manager and Contract Management: Appointment of key personnel and contract management procedures
8. Supplier Obligations: Key performance requirements, quality standards, and general obligations
9. Prices and Payment: Framework pricing, payment terms, and price adjustment mechanisms
10. Warranties and Representations: Standard and specific warranties from both parties
11. Insurance and Liability: Insurance requirements and liability limitations
12. Intellectual Property Rights: Ownership and licensing of IP rights
13. Confidentiality and Data Protection: Confidentiality obligations and GDPR compliance
14. Force Majeure: Force majeure events and consequences
15. Termination: Termination rights and procedures
16. Consequences of Termination: Post-termination obligations and procedures
17. Dispute Resolution: Dispute resolution procedures and governing law
18. General Provisions: Standard boilerplate clauses including notices, assignment, and entire agreement
1. Performance Security: Required when framework involves high-value goods/services or significant risk
2. Parent Company Guarantee: Include when supplier's financial standing requires additional security
3. Social Value Commitments: Required for public sector frameworks with social value requirements
4. Special Regulatory Compliance: Include when framework covers regulated sectors (e.g., healthcare, financial services)
5. Environmental Requirements: Include for frameworks with specific environmental or sustainability requirements
6. Supply Chain Requirements: Required when supplier will rely significantly on subcontractors
7. Technology and Systems: Include when framework involves significant IT systems or technology
8. Business Continuity: Required for critical services or high-risk supplies
1. Schedule 1 - Specification: Detailed description of goods/services covered by the framework
2. Schedule 2 - Framework Prices: Detailed pricing structure, including any volume discounts or price adjustment mechanisms
3. Schedule 3 - Call-off Terms and Conditions: Standard terms and conditions for call-off contracts
4. Schedule 4 - Call-off Forms and Ordering Procedure: Template forms and detailed procedures for placing call-off orders
5. Schedule 5 - Service Levels and KPIs: Performance standards and measurement criteria
6. Schedule 6 - Processing of Personal Data: Details of any personal data processing under GDPR
7. Schedule 7 - Tender Response: Supplier's original tender submission incorporated into agreement
8. Schedule 8 - Framework Management: Detailed contract management procedures and governance arrangements
9. Schedule 9 - Exit Management: Detailed procedures for framework termination or expiry
10. Schedule 10 - Required Insurance: Detailed insurance requirements and minimum coverage levels
11. Appendix 1 - Form of Call-off Contract: Template call-off contract document
12. Appendix 2 - Change Control Form: Template for recording agreed changes to the framework
13. Appendix 3 - Performance Security Forms: Template forms for any required performance security
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