1. Compliance with Anti-Corruption Laws: Required when services involve international transactions or public sector clients

2. Service Credits: Include when specific performance metrics are crucial and financial adjustments should be tied to performance

3. Security Requirements: Necessary when services involve handling sensitive data or accessing client systems

4. Business Continuity: Important for critical services where continuous service provision is essential

5. Change Control: Include when scope of services may need frequent adjustment

6. Staff and Subcontractors: Required when service provider may need to use additional resources

7. Non-Solicitation: Include to prevent poaching of staff between parties

8. Environmental, Social and Governance (ESG): Include when aligned with client's corporate responsibility requirements

1. Schedule 1 - Services Description: Detailed description of services to be provided under the retainer

2. Schedule 2 - Fee Schedule: Detailed breakdown of retainer fees, hourly rates, and additional charges

3. Schedule 3 - Service Levels: Specific performance metrics, response times, and quality standards

4. Schedule 4 - Key Personnel: List of key team members and their roles in service delivery

5. Schedule 5 - Data Processing Agreement: Detailed GDPR-compliant data processing terms and procedures

6. Schedule 6 - Reports and Deliverables: Format and frequency of required reports and deliverables

7. Appendix A - Contact Details: Key contacts and escalation procedures for both parties

8. Appendix B - Required Insurance Coverage: Specific insurance types and coverage levels required