The Double Payment Refund Request Letter is a crucial document used when an individual or business has accidentally made two payments for the same product, service, or invoice in Ireland. This situation commonly occurs due to technical glitches, payment processing errors, or human oversight in digital transactions. The document is structured to comply with Irish consumer protection laws and financial regulations, particularly the Consumer Protection Act 2007 and the European Union (Payment Services) Regulations 2018. It serves as both a formal request for refund and a potential prerequisite for any further legal action if the refund is not processed. The letter should include specific transaction details, clear evidence of the double payment, and reference to any prior communication attempts, while maintaining a professional and courteous tone that promotes swift resolution.

1. Sender Details: Full name, address, and contact information of the person or entity requesting the refund

2. Recipient Details: Name, address, and department (if applicable) of the organization that received the double payment

3. Date: Current date of the letter

4. Subject Line: Clear indication that this is a double payment refund request

5. Payment Details: Specific details of both payments including dates, amounts, reference numbers, and payment methods

6. Request Statement: Clear statement requesting the refund of the duplicate payment

7. Account Details: Bank account information where the refund should be sent

8. Closing: Professional closing with signature block and contact information