Document background
The Terms of Agreement serves as a foundational document for establishing business relationships in Indonesia, designed to comply with the Indonesian Civil Code, Law No. 8 of 1999 on Consumer Protection, and Law No. 11 of 2008 on Electronic Information and Transactions. This document is typically used when businesses need to establish clear terms with customers, users, or other business entities, particularly in digital transactions, service provisions, or product sales. The Terms of Agreement includes essential provisions for business operations in Indonesia, such as mandatory Indonesian language requirements, consumer rights protections, and specific provisions for electronic transactions. It's particularly relevant for businesses operating in Indonesia's growing digital economy and those providing services or products to Indonesian consumers or businesses.
