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Operations And Management Agreement
"I need an Operations and Management Agreement for a 200-room hotel in Jakarta, where an international hotel management company will take over operations from March 2025, with particular focus on staff transition and performance standards for luxury hospitality."
1. Parties: Identification of the parties entering into the agreement, including their legal status and registration details
2. Background: Context of the agreement, brief description of the business, and purpose of the arrangement
3. Definitions and Interpretation: Definitions of key terms and interpretation rules for the agreement
4. Appointment and Scope: Formal appointment of the operator/manager and detailed scope of services
5. Term and Renewal: Duration of the agreement and conditions for renewal
6. Operator's Rights and Obligations: Detailed responsibilities and authority of the operator in managing the operations
7. Owner's Rights and Obligations: Responsibilities and obligations of the owner, including support and access requirements
8. Performance Standards: Required service levels and performance metrics
9. Fees and Payment Terms: Fee structure, payment mechanics, and financial arrangements
10. Reporting and Compliance: Required operational reports and compliance with Indonesian regulations
11. Staff and Employment: Personnel arrangements, including compliance with Indonesian labor laws
12. Insurance and Liability: Insurance requirements and allocation of risks between parties
13. Representations and Warranties: Standard and specific warranties from both parties
14. Termination: Termination events and processes
15. Handover and Transition: Requirements for transition upon termination
16. Governing Law and Dispute Resolution: Application of Indonesian law and dispute resolution mechanisms
17. General Provisions: Standard boilerplate clauses including notices, amendments, and language requirements
1. Intellectual Property Rights: Required if the operation involves significant IP or proprietary systems
2. Environmental Compliance: Required for operations with environmental impact
3. Emergency Procedures: Required for operations involving critical infrastructure or essential services
4. Security Requirements: Required for operations involving sensitive information or high-value assets
5. Change in Law: Recommended for long-term agreements to address regulatory changes
6. Force Majeure: Recommended for operations susceptible to external disruptions
7. Anti-Corruption Compliance: Required if involving government contacts or high-risk sectors
8. Foreign Investment Provisions: Required if the operator is a foreign entity
1. Services Description: Detailed scope of operational and management services
2. Performance Standards and KPIs: Specific metrics and standards for measuring operator performance
3. Fee Schedule: Detailed breakdown of fees, costs, and payment calculations
4. Required Insurance: List of required insurance policies and coverage levels
5. Asset Register: Inventory of assets under management
6. Form of Reports: Templates for required operational and financial reports
7. Staff Positions and Qualifications: Key personnel requirements and organizational structure
8. Operating Procedures: Standard operating procedures and protocols
9. Handover Requirements: Detailed processes and requirements for transition upon termination
10. Required Permits and Licenses: List of regulatory approvals needed for operations
Authors
Applicable Laws
Applicable Permits
Asset Register
Business Day
Commencement Date
Competent Authority
Confidential Information
Contract Year
Emergency
Environmental Laws
Facility
Fee
Fixed Fee
Force Majeure Event
Good Industry Practice
Handover Date
Initial Term
Insurance Requirements
Intellectual Property Rights
Key Performance Indicators
Key Personnel
Management Services
Material Adverse Effect
Operating Budget
Operating Expenses
Operating Procedures
Operating Standards
Operator
Owner
Performance Standards
Premises
Project Accounts
Regulatory Approvals
Renewal Term
Reports
Required Insurance
Services
Service Levels
Site
Staff
Subcontractor
Term
Termination Date
Termination Notice
Territory
Transaction Documents
Variable Fee
Working Capital
Term and Renewal
Services Scope
Performance Standards
Operating Procedures
Staffing and Employment
Authority and Delegation
Fees and Payments
Budgeting and Financial Management
Asset Management
Maintenance Obligations
Reporting Requirements
Regulatory Compliance
Insurance
Indemnification
Liability Limitations
Force Majeure
Representations and Warranties
Confidentiality
Intellectual Property
Data Protection
Health and Safety
Environmental Compliance
Subcontracting
Change Management
Emergency Procedures
Anti-Corruption
Record Keeping
Audit Rights
Termination
Handover
Dispute Resolution
Governing Law
Assignment
Notices
Language Requirements
Amendments
Entire Agreement
Severability
Waiver
Foreign Investment Compliance
Infrastructure
Real Estate
Healthcare
Hospitality
Manufacturing
Energy
Transportation
Telecommunications
Water and Waste Management
Retail
Education
Industrial Facilities
Commercial Properties
Mining
Agriculture
Legal
Operations
Facilities Management
Compliance
Risk Management
Finance
Human Resources
Project Management
Business Development
Contract Management
Quality Assurance
Technical Services
Asset Management
Maintenance
Administration
Chief Executive Officer
Chief Operating Officer
Operations Director
Facility Manager
General Manager
Operations Manager
Legal Counsel
Contract Manager
Compliance Officer
Risk Manager
Asset Manager
Property Manager
Business Development Director
Technical Director
Finance Director
Human Resources Director
Project Manager
Site Manager
Maintenance Manager
Quality Assurance Manager
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