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End User License Agreement

End User License Agreement Template for Indonesia

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Key Requirements PROMPT example:

End User License Agreement

"I need an End User License Agreement for my new mobile gaming app that will launch in Indonesia in March 2025, with in-app purchases and user-generated content features, ensuring compliance with local data protection laws."

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Document background
The End User License Agreement serves as a legally binding contract between software providers and users in Indonesia, establishing the terms and conditions for software usage while ensuring compliance with local regulations. This document is essential when distributing software products in Indonesia, whether through direct sales, app stores, or enterprise licensing. It incorporates requirements from key Indonesian legislation including Law No. 11 of 2008 on Electronic Information and Transactions, Law No. 27 of 2022 on Personal Data Protection, and Law No. 8 of 1999 on Consumer Protection. The EULA should be used whenever software is being provided to end users in Indonesia, whether for consumer or business applications, and must address specific local requirements for electronic contracts, data protection, and consumer rights.
Suggested Sections

1. Parties: Identification of the software provider/licensor and definition of the end user/licensee

2. Background: Brief context about the software and purpose of the agreement

3. Definitions: Detailed definitions of key terms used throughout the agreement

4. License Grant: Scope and nature of the software license, including usage rights and restrictions

5. Acceptance of Terms: How users indicate acceptance of the EULA and when it becomes binding

6. User Obligations: User responsibilities and prohibited activities

7. Intellectual Property Rights: Statement of ownership and IP rights protection

8. Privacy and Data Protection: How user data is collected, processed, and protected in compliance with Indonesian data protection laws

9. Warranty and Disclaimer: Extent of warranties provided and disclaimers of liability

10. Limitation of Liability: Limits on the provider's liability under Indonesian law

11. Term and Termination: Duration of the agreement and conditions for termination

12. Governing Law and Jurisdiction: Specification of Indonesian law as governing law and jurisdiction for disputes

Optional Sections

1. Third-Party Software: Include when the software incorporates third-party components or libraries

2. In-App Purchases: Include for software offering additional paid features or content

3. User Content: Include when users can create, upload, or share content through the software

4. Export Controls: Include for software that may be subject to international distribution restrictions

5. Beta Testing: Include for pre-release or beta versions of the software

6. Service Level Agreement: Include for software with specific performance guarantees or online services

7. Support and Maintenance: Include when offering technical support or regular updates

8. Data Processing Agreement: Include when processing personal data beyond basic user information

Suggested Schedules

1. Schedule 1 - Technical Requirements: Minimum system requirements and technical specifications

2. Schedule 2 - Privacy Policy: Detailed privacy policy and data handling procedures

3. Schedule 3 - Acceptable Use Policy: Detailed guidelines for acceptable use of the software

4. Schedule 4 - Service Level Terms: Detailed service levels and performance metrics if applicable

5. Schedule 5 - Third-Party Licenses: List of third-party software licenses and attributions

6. Appendix A - Fee Schedule: Pricing details for paid features or subscription tiers if applicable

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Linkedin in social icon imageX social icon image
alex.den.21@genieai.co
Relevant legal definitions
Agreement
Authorized User
Confidential Information
Documentation
Effective Date
End User
Intellectual Property Rights
License
License Fee
Licensor
Licensee
Personal Data
Privacy Policy
Product
Software
Services
System Requirements
Term
Territory
Third-Party Software
Updates
Upgrades
User Account
User Content
User Data
Usage Data
Authorized Devices
Access Credentials
Affiliated Companies
Applicable Law
Beta Version
Commercial Use
Subscription Period
Technical Support
Terms of Service
Installation
Maintenance
Modifications
Platform
Prohibited Use
Registration Information
Security Breach
Source Code
Specifications
Subscription
Trial Version
Valid License
Version
Relevant Industries

Information Technology

Software Development

E-commerce

Digital Media

Financial Services

Healthcare Technology

Education Technology

Gaming and Entertainment

Enterprise Software

Mobile Applications

Cloud Services

Telecommunications

Relevant Teams

Legal

Software Development

Product Management

Compliance

Information Technology

Privacy and Data Protection

Business Development

Operations

Risk Management

User Experience

Customer Support

Distribution

Relevant Roles

Legal Counsel

Software Development Manager

Product Manager

Compliance Officer

IT Director

Chief Technology Officer

Privacy Officer

Licensing Manager

Business Development Manager

Operations Manager

Risk Manager

Chief Legal Officer

Software Distribution Manager

User Experience Designer

Industries
Law No. 11 of 2008 on Electronic Information and Transactions (ITE Law): The primary legislation governing electronic transactions and digital agreements in Indonesia. It provides the legal framework for electronic contracts and digital signatures, making it crucial for EULA validity.
Law No. 19 of 2016: Amendment to the ITE Law, providing updated regulations on electronic transactions and information, including provisions on content restrictions and platform provider obligations.
Law No. 8 of 1999 on Consumer Protection: Establishes consumer rights and business obligations in Indonesia, including requirements for clear terms and conditions, and fair contract terms in consumer agreements.
Law No. 28 of 2014 on Copyright: Regulates intellectual property rights for software and digital content, essential for defining usage rights and restrictions in the EULA.
Government Regulation No. 71 of 2019 on Electronic Systems and Transactions: Implementing regulation for the ITE Law, providing detailed requirements for electronic system operations and digital agreements.
Law No. 27 of 2022 on Personal Data Protection: Indonesia's comprehensive data protection law that sets requirements for personal data processing, storage, and transfer, which must be addressed in the EULA if the software handles user data.
Minister of Communication and Information Technology Regulation No. 20 of 2016: Specific regulations on personal data protection in electronic systems, including requirements for consent and data handling procedures.
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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