Business Engagement Letter Template for Indonesia

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Key Requirements PROMPT example:

Business Engagement Letter

"I need a Business Engagement Letter for my IT consulting firm based in Jakarta to provide digital transformation services to a manufacturing company, with the project starting March 2025 and running for 18 months, including specific provisions for data protection and intellectual property rights."

Document background
The Business Engagement Letter is a fundamental document in Indonesian professional services relationships, used to formalize the terms of business engagements between service providers and their clients. It serves as both a commercial and legal instrument, outlining the scope of work, fees, and terms while ensuring compliance with Indonesian law, including the Civil Code (KUHPerdata) and Law No. 24 of 2009 regarding language requirements. This document is typically used at the commencement of a new business relationship or project, after initial discussions and negotiations have concluded but before work begins. The Business Engagement Letter includes essential information about service delivery, professional fees, timeline, key personnel, and client obligations, while also addressing important legal aspects such as confidentiality, intellectual property rights, and liability limitations as applicable to the specific engagement.
Suggested Sections

1. Header and Date: Company letterhead, date, and reference number if applicable

2. Recipient Details: Full name, title, and address of the recipient

3. Subject Line: Clear indication of the purpose of the letter

4. Salutation: Professional greeting to the recipient

5. Introduction: Brief introduction and context of the engagement

6. Scope of Services: Detailed description of the services to be provided

7. Timeline and Deliverables: Expected duration and specific deliverables

8. Fees and Payment Terms: Detailed fee structure, payment schedule, and payment methods

9. Professional Team: Key personnel who will be involved in providing the services

10. Client Obligations: Responsibilities and obligations of the client

11. Confidentiality: Confidentiality obligations of both parties

12. Governing Law: Specification of Indonesian law as governing law

13. Closing: Professional closing and signature block

14. Company Details: Company registration and contact information

Optional Sections

1. Limitation of Liability: Include when specific liability limitations need to be outlined, particularly for high-risk engagements

2. Intellectual Property Rights: Include when the engagement involves creation or use of intellectual property

3. Force Majeure: Include for long-term engagements or when specific risk allocation is necessary

4. Dispute Resolution: Include when specific dispute resolution mechanisms need to be established

5. Term and Termination: Include for ongoing engagements requiring specific termination provisions

6. Insurance: Include when specific insurance requirements need to be documented

7. Anti-Corruption Compliance: Include for government-related work or when dealing with public sector clients

8. Data Protection: Include when personal data processing is involved in the engagement

Suggested Schedules

1. Schedule of Fees: Detailed breakdown of fees, rates, and payment structures

2. Scope of Work: Detailed technical specifications or project scope details

3. Team Structure: Detailed organization chart and team member profiles

4. Timeline: Detailed project timeline, milestones, and deliverable dates

5. Standard Terms and Conditions: Company's standard terms and conditions if referenced in the main letter

6. Service Level Agreement: Specific performance metrics and service levels if applicable

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant Industries

Professional Services

Consulting

Information Technology

Financial Services

Legal Services

Engineering

Architecture

Management Consulting

Accounting and Audit

Marketing and Communications

Healthcare

Education and Training

Real Estate

Manufacturing

Energy and Resources

Relevant Teams

Legal

Finance

Procurement

Operations

Business Development

Risk and Compliance

Project Management Office

Commercial

Corporate Services

Administration

Relevant Roles

Chief Executive Officer

Managing Director

Chief Financial Officer

Legal Counsel

Procurement Manager

Project Manager

Business Development Director

Operations Manager

Contract Manager

Finance Director

Partner

Senior Manager

Department Head

Commercial Director

Risk Manager

Compliance Officer

Industries
Indonesian Civil Code (KUHPerdata): The fundamental law governing contracts and agreements in Indonesia, particularly Book III on Obligations, which sets out the basic requirements for valid contracts, including consent, capacity, specific object, and lawful cause
Law No. 24 of 2009 on National Flag, Language, Emblem and Anthem: Requires that contracts involving Indonesian parties must be drafted in the Indonesian language (Bahasa Indonesia). A bilingual format is permitted, but the Indonesian version must be used as the governing language
Law No. 40 of 2007 on Limited Liability Companies: Governs corporate relationships and business arrangements between companies in Indonesia, including authority to enter into business engagements
Law No. 11 of 2008 on Electronic Information and Transactions: Regulates electronic transactions and digital signatures, relevant if the engagement letter will be executed electronically
Government Regulation No. 82 of 2012 on Electronic System and Transaction Operation: Provides detailed requirements for electronic transactions and digital signatures in business documents
Law No. 7 of 2014 on Trade: Contains provisions regarding business activities and commercial relationships in Indonesia
Law No. 36 of 2008 on Income Tax: Relevant for fee arrangements and tax obligations that need to be addressed in the engagement letter
Professional Services Regulations: Specific regulations governing professional services in Indonesia, including any relevant industry-specific requirements depending on the nature of the business engagement
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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